{"id":7021,"date":"2026-03-16T18:01:12","date_gmt":"2026-03-16T09:01:12","guid":{"rendered":"https:\/\/housingbazar.net\/communitybuilder\/?p=7021"},"modified":"2026-03-28T11:35:46","modified_gmt":"2026-03-28T02:35:46","slug":"post-7021","status":"publish","type":"post","link":"https:\/\/housingbazar.net\/communitybuilder\/2026\/03\/16\/post-7021\/","title":{"rendered":"\u9867\u5ba2\u4e2d\u5fc3\u4e3b\u7fa9\u3067\u5de5\u52d9\u5e97\u306e\u6210\u9577\u3092\u52a0\u901f\u3055\u305b\u308b"},"content":{"rendered":"<p>\u5de5\u52d9\u5e97\u306e\u7d4c\u55b6\u8005\u3068\u3057\u3066\u3001\u3042\u306a\u305f\u306f\u65e5\u3005\u3001\u5e02\u5834\u306e\u5909\u52d5\u3001\u8cc7\u6750\u4fa1\u683c\u306e\u9ad8\u9a30\u3001\u4eba\u624b\u4e0d\u8db3\u3001\u305d\u3057\u3066\u9867\u5ba2\u30cb\u30fc\u30ba\u306e\u591a\u69d8\u5316\u3068\u3044\u3063\u305f\u591a\u304f\u306e\u8ab2\u984c\u306b\u76f4\u9762\u3055\u308c\u3066\u3044\u308b\u3053\u3068\u3067\u3057\u3087\u3046\u3002\u3053\u308c\u3089\u306e\u56f0\u96e3\u3092\u4e57\u308a\u8d8a\u3048\u3001\u6301\u7d9a\u7684\u306a\u6210\u9577\u3092\u5b9f\u73fe\u3059\u308b\u305f\u3081\u306b\u306f\u3001\u5358\u306a\u308b\u4e8b\u696d\u306e\u7d99\u7d9a\u3067\u306f\u306a\u304f\u3001\u6226\u7565\u7684\u306a\u8996\u70b9\u3068\u9867\u5ba2\u3078\u306e\u6df1\u3044\u7406\u89e3\u306b\u57fa\u3065\u3044\u305f\u78ba\u56fa\u305f\u308b<strong>\u7d4c\u55b6\u6226\u7565<\/strong>\u304c\u4e0d\u53ef\u6b20\u3067\u3059\u3002\u7279\u306b\u3001\u73fe\u4ee3\u306e\u7af6\u4e89\u74b0\u5883\u3067\u306f\u3001\u5358\u306b\u9ad8\u54c1\u8cea\u306a\u5bb6\u3092\u63d0\u4f9b\u3059\u308b\u3060\u3051\u3067\u306a\u304f\u3001\u304a\u5ba2\u69d8\u4e00\u4eba\u3072\u3068\u308a\u306e\u671f\u5f85\u3092\u8d85\u3048\u3001\u611f\u52d5\u3092\u751f\u307f\u51fa\u3059\u300c<strong>\u9867\u5ba2\u4e2d\u5fc3<\/strong>\u300d\u306e\u30a2\u30d7\u30ed\u30fc\u30c1\u3053\u305d\u304c\u3001\u5de5\u52d9\u5e97\u306e\u6210\u9577\u3092\u52a0\u901f\u3055\u305b\u308b\u9375\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n<p>\u5de5\u52d9\u5e97\u306e\u7d4c\u55b6\u306b\u304a\u3044\u3066\u300c\u304a\u5ba2\u69d8\u306f\u5927\u5207\u300d\u3068\u3044\u3046\u8a8d\u8b58\u306f\u8ab0\u3082\u304c\u6301\u3063\u3066\u3044\u308b\u3082\u306e\u3067\u3059\u3002\u3057\u304b\u3057\u3001\u305d\u308c\u3092\u5177\u4f53\u7684\u306a<strong>\u7d4c\u55b6\u6226\u7565<\/strong>\u3068\u3057\u3066\u4e8b\u696d\u6d3b\u52d5\u306e\u3042\u3089\u3086\u308b\u5074\u9762\u306b\u843d\u3068\u3057\u8fbc\u307f\u3001\u7d44\u7e54\u5168\u4f53\u3067\u5b9f\u8df5\u3067\u304d\u3066\u3044\u308b\u3067\u3057\u3087\u3046\u304b\uff1f\u300c\u304a\u5ba2\u69d8\u306e\u58f0\u3092\u805e\u3044\u3066\u3082\u3001\u3069\u3046\u4e8b\u696d\u306b\u6d3b\u304b\u305b\u3070\u3044\u3044\u306e\u304b\u308f\u304b\u3089\u306a\u3044\u300d\u300c\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u4e0a\u3052\u305f\u3044\u3051\u308c\u3069\u3001\u5177\u4f53\u7684\u306b\u4f55\u3092\u3059\u308c\u3070\u826f\u3044\u306e\u304b\u8ff7\u3063\u3066\u3044\u308b\u300d\u3068\u3044\u3063\u305f\u7591\u554f\u3092\u304a\u6301\u3061\u304b\u3082\u3057\u308c\u307e\u305b\u3093\u3002\u3053\u306e\u8a18\u4e8b\u3067\u306f\u3001\u305d\u306e\u3088\u3046\u306a\u7591\u554f\u306b\u76f4\u63a5\u304a\u7b54\u3048\u3057\u3001<strong>\u9867\u5ba2\u4e2d\u5fc3<\/strong>\u4e3b\u7fa9\u3092\u5de5\u52d9\u5e97\u306e<strong>\u7d4c\u55b6\u6226\u7565<\/strong>\u306e\u6838\u306b\u636e\u3048\u3001\u5b9f\u8df5\u7684\u306a\u30b9\u30c6\u30c3\u30d7\u3067\u6210\u679c\u3092\u6700\u5927\u5316\u3059\u308b\u65b9\u6cd5\u3092\u5177\u4f53\u7684\u306b\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n<p>\u3053\u306e\u8a18\u4e8b\u3092\u901a\u3058\u3066\u3001\u3042\u306a\u305f\u306f\u4ee5\u4e0b\u306e\u5177\u4f53\u7684\u306a\u77e5\u8b58\u3068\u884c\u52d5\u6307\u91dd\u3092\u5f97\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u9867\u5ba2\u7406\u89e3\u3092\u6df1\u3081\u308b\u305f\u3081\u306e\u5b9f\u8df5\u7684\u306a\u624b\u6cd5\u3001\u305d\u308c\u3092\u5546\u54c1\u958b\u767a\u3084\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3001\u55b6\u696d\u30d7\u30ed\u30bb\u30b9\u3078\u3068\u7e4b\u3052\u308b\u5177\u4f53\u7684\u306a\u30b9\u30c6\u30c3\u30d7\u3001\u305d\u3057\u3066\u305d\u306e\u6210\u679c\u3092\u6e2c\u5b9a\u3057\u3001<strong>\u7d4c\u55b6\u6226\u7565<\/strong>\u3068\u3057\u3066\u7d99\u7d9a\u7684\u306b\u6539\u5584\u3057\u3066\u3044\u304f\u305f\u3081\u306e\u30ed\u30fc\u30c9\u30de\u30c3\u30d7\u3067\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u5fa1\u793e\u306e\u5de5\u52d9\u5e97\u306f\u5358\u306a\u308b\u4f4f\u5b85\u4f9b\u7d66\u8005\u304b\u3089\u3001\u304a\u5ba2\u69d8\u306e\u5922\u3092\u5177\u73fe\u5316\u3059\u308b\u30d1\u30fc\u30c8\u30ca\u30fc\u3068\u3057\u3066\u3001\u5730\u57df\u793e\u4f1a\u304b\u3089\u306e\u4fe1\u983c\u3092\u4e00\u5c64\u9ad8\u3081\u3001\u6301\u7d9a\u7684\u306a\u6210\u9577\u3092\u5b9f\u73fe\u3059\u308b\u529b\u3092\u624b\u306b\u5165\u308c\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n<div class=\"table-of-contents\">\n<h2>\u76ee\u6b21<\/h2>\n<ul>\n<li><a href=\"#section1\">\u9867\u5ba2\u4e2d\u5fc3\u306e\u300c\u5b9f\u8df5\u7684\u300d\u5c0e\u5165\u6226\u7565\uff1a\u57fa\u790e\u304b\u3089\u5fdc\u7528\u307e\u3067<\/a><\/li>\n<li><a href=\"#section2\">\u7d4c\u55b6\u6226\u7565\u00d7\u9867\u5ba2\u4e2d\u5fc3\uff1a\u6210\u679c\u3092\u6700\u5927\u5316\u3059\u308b\u5177\u4f53\u7684\u306a\u53d6\u308a\u7d44\u307f<\/a><\/li>\n<li><a href=\"#section3\">\u7d4c\u55b6\u6226\u7565\u3092\u7d99\u7d9a\u7684\u306b\u6210\u529f\u3055\u305b\u308b\u305f\u3081\u306e\u300c\u6b21\u306e\u4e00\u624b\u300d<\/a><\/li>\n<li><a href=\"#summary\">\u307e\u3068\u3081<\/a><\/li>\n<\/ul>\n<\/div>\n<h2 id=\"section1\">\u9867\u5ba2\u4e2d\u5fc3\u306e\u300c\u5b9f\u8df5\u7684\u300d\u5c0e\u5165\u6226\u7565\uff1a\u57fa\u790e\u304b\u3089\u5fdc\u7528\u307e\u3067<\/h2>\n<p>\u300c<strong>\u9867\u5ba2\u4e2d\u5fc3<\/strong>\u300d\u3068\u3044\u3046\u8a00\u8449\u306f\u3088\u304f\u805e\u304d\u307e\u3059\u304c\u3001\u5de5\u52d9\u5e97\u306e\u73fe\u5834\u3067\u5177\u4f53\u7684\u306b\u4f55\u3092\u610f\u5473\u3057\u3001\u3069\u306e\u3088\u3046\u306b\u5c0e\u5165\u3059\u308c\u3070\u826f\u3044\u306e\u3067\u3057\u3087\u3046\u304b\u3002\u3053\u3053\u3067\u306f\u3001\u304a\u5ba2\u69d8\u3092\u6df1\u304f\u7406\u89e3\u3057\u3001\u305d\u306e\u8996\u70b9\u3092<strong>\u7d4c\u55b6\u6226\u7565<\/strong>\u306e\u571f\u53f0\u3068\u3059\u308b\u305f\u3081\u306e\u57fa\u790e\u7684\u306a\u30d5\u30ec\u30fc\u30e0\u30ef\u30fc\u30af\u304b\u3089\u3001\u305d\u308c\u3092\u5177\u4f53\u7684\u306a\u884c\u52d5\u3078\u3068\u7e4b\u3052\u308b\u5fdc\u7528\u7684\u306a\u30a2\u30d7\u30ed\u30fc\u30c1\u307e\u3067\u3092\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n<h3>1. \u9867\u5ba2\u7406\u89e3\u306e\u6df1\u5316\uff1a\u30da\u30eb\u30bd\u30ca\u3068\u9867\u5ba2\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7\u306e\u4f5c\u6210<\/h3>\n<p>\u307e\u305a\u3001\u304a\u5ba2\u69d8\u3092\u300c\u307c\u3093\u3084\u308a\u3068\u3057\u305f\u5c64\u300d\u3068\u3057\u3066\u6349\u3048\u308b\u306e\u3067\u306f\u306a\u304f\u3001\u5177\u4f53\u7684\u306a\u300c\u500b\u4eba\u300d\u3068\u3057\u3066\u7406\u89e3\u3059\u308b\u3053\u3068\u304b\u3089\u59cb\u3081\u307e\u3059\u3002\u9867\u5ba2\u306e\u5177\u4f53\u7684\u306a\u30a4\u30e1\u30fc\u30b8\u3092\u6301\u3064\u3053\u3068\u3067\u3001\u300c\u3053\u306e\u304a\u5ba2\u69d8\u306b\u3068\u3063\u3066\u6700\u9069\u306a\u63d0\u6848\u3068\u306f\u4f55\u304b\uff1f\u300d\u3068\u3044\u3046\u554f\u3044\u306b\u5bfe\u3059\u308b\u89e3\u304c\u898b\u3064\u304b\u308a\u3084\u3059\u304f\u306a\u308a\u307e\u3059\u3002<\/p>\n<h4>1.1. \u30bf\u30fc\u30b2\u30c3\u30c8\u9867\u5ba2\u306e\u30da\u30eb\u30bd\u30ca\u8a2d\u5b9a<\/h4>\n<p>\u30da\u30eb\u30bd\u30ca\u3068\u306f\u3001\u30bf\u30fc\u30b2\u30c3\u30c8\u3068\u306a\u308b\u7406\u60f3\u306e\u9867\u5ba2\u50cf\u3092\u3001\u307e\u308b\u3067\u5b9f\u5728\u3059\u308b\u4eba\u7269\u304b\u306e\u3088\u3046\u306b\u8a73\u7d30\u306b\u8a2d\u5b9a\u3057\u305f\u67b6\u7a7a\u306e\u4eba\u7269\u50cf\u3067\u3059\u3002\u5358\u306a\u308b\u4eba\u53e3\u7d71\u8a08\u30c7\u30fc\u30bf\u306b\u7559\u307e\u3089\u305a\u3001\u305d\u306e\u4eba\u306e\u80cc\u666f\u306b\u3042\u308b\u4fa1\u5024\u89b3\u3084\u611f\u60c5\u3001\u884c\u52d5\u30d1\u30bf\u30fc\u30f3\u307e\u3067\u6398\u308a\u4e0b\u3052\u3066\u8a2d\u5b9a\u3057\u307e\u3059\u3002<\/p>\n<ul>\n<li><strong>\u5177\u4f53\u7684\u306a\u624b\u9806\uff1a<\/strong><\/li>\n<ol>\n<li><strong>\u60c5\u5831\u53ce\u96c6\uff1a<\/strong>\u65e2\u5b58\u9867\u5ba2\u3078\u306e\u30a2\u30f3\u30b1\u30fc\u30c8\u3001\u30a4\u30f3\u30bf\u30d3\u30e5\u30fc\u3001\u904e\u53bb\u306e\u5951\u7d04\u30c7\u30fc\u30bf\u3001\u55b6\u696d\u62c5\u5f53\u8005\u304b\u3089\u306e\u30d2\u30a2\u30ea\u30f3\u30b0\u306a\u3069\u3092\u901a\u3058\u3066\u3001\u9867\u5ba2\u306b\u95a2\u3059\u308b\u3042\u3089\u3086\u308b\u60c5\u5831\u3092\u96c6\u3081\u307e\u3059\u3002<\/li>\n<li><strong>\u30da\u30eb\u30bd\u30ca\u306e\u8981\u7d20\u5b9a\u7fa9\uff1a<\/strong>\n<ul>\n<li><strong>\u6c0f\u540d\u30fb\u5e74\u9f62\u30fb\u6027\u5225\u30fb\u5bb6\u65cf\u69cb\u6210\uff1a<\/strong>\u57fa\u672c\u7684\u306a\u500b\u4eba\u60c5\u5831<\/li>\n<li><strong>\u8077\u696d\u30fb\u5e74\u53ce\u30fb\u5c45\u4f4f\u5730\uff1a<\/strong>\u30e9\u30a4\u30d5\u30b9\u30bf\u30a4\u30eb\u3084\u7d4c\u6e08\u72b6\u6cc1<\/li>\n<li><strong>\u6027\u683c\u30fb\u4fa1\u5024\u89b3\u30fb\u30e9\u30a4\u30d5\u30b9\u30c6\u30fc\u30b8\uff1a<\/strong>\u5bb6\u3065\u304f\u308a\u306b\u4f55\u3092\u6c42\u3081\u308b\u304b\u3001\u3069\u3093\u306a\u66ae\u3089\u3057\u3092\u3057\u305f\u3044\u304b<\/li>\n<li><strong>\u8da3\u5473\u30fb\u95a2\u5fc3\u4e8b\uff1a<\/strong>\u4eba\u3068\u306a\u308a\u3092\u628a\u63e1\u3057\u3001\u5171\u611f\u3067\u304d\u308b\u30dd\u30a4\u30f3\u30c8\u3092\u63a2\u308b<\/li>\n<li><strong>\u5bb6\u3065\u304f\u308a\u306e\u52d5\u6a5f\u30fb\u76ee\u6a19\uff1a<\/strong>\u306a\u305c\u5bb6\u3092\u5efa\u3066\u305f\u3044\u306e\u304b\u3001\u3069\u306e\u3088\u3046\u306a\u7406\u60f3\u306e\u5bb6\u3092\u6c42\u3081\u3066\u3044\u308b\u306e\u304b<\/li>\n<li><strong>\u5bb6\u3065\u304f\u308a\u306b\u304a\u3051\u308b\u4e0d\u5b89\u30fb\u8ab2\u984c\uff1a<\/strong>\u4f55\u3092\u5fc3\u914d\u3057\u3066\u3044\u308b\u306e\u304b\u3001\u3069\u306e\u3088\u3046\u306a\u554f\u984c\u3092\u89e3\u6c7a\u3057\u305f\u3044\u306e\u304b<\/li>\n<li><strong>\u60c5\u5831\u53ce\u96c6\u6e90\uff1a<\/strong>\u3069\u3053\u304b\u3089\u60c5\u5831\u53ce\u96c6\u3092\u3057\u3066\u3044\u308b\u306e\u304b\uff08\u30a4\u30f3\u30bf\u30fc\u30cd\u30c3\u30c8\u3001\u96d1\u8a8c\u3001\u77e5\u4eba\u7d39\u4ecb\u306a\u3069\uff09<\/li>\n<\/ul>\n<\/li>\n<li><strong>\u30da\u30eb\u30bd\u30ca\u306e\u5177\u4f53\u5316\uff1a<\/strong>\u96c6\u3081\u305f\u60c5\u5831\u3092\u3082\u3068\u306b\u30012\uff5e3\u4eba\u306e\u5177\u4f53\u7684\u306a\u30da\u30eb\u30bd\u30ca\u3092\u4f5c\u6210\u3057\u307e\u3059\u3002\u5199\u771f\u3084\u7c21\u5358\u306a\u30b9\u30c8\u30fc\u30ea\u30fc\u3092\u52a0\u3048\u308b\u3068\u3001\u3088\u308a\u30ea\u30a2\u30eb\u306b\u306a\u308a\u307e\u3059\u3002<\/li>\n<li><strong>\u793e\u5185\u5171\u6709\uff1a<\/strong>\u4f5c\u6210\u3057\u305f\u30da\u30eb\u30bd\u30ca\u306f\u3001\u5168\u5f93\u696d\u54e1\u304c\u3044\u3064\u3067\u3082\u78ba\u8a8d\u3067\u304d\u308b\u3088\u3046\u306b\u5171\u6709\u3057\u3001\u9867\u5ba2\u7406\u89e3\u306e\u5171\u901a\u8a8d\u8b58\u3092\u91b8\u6210\u3057\u307e\u3059\u3002<\/li>\n<\/ol>\n<\/ul>\n<p><strong>Q: \u30da\u30eb\u30bd\u30ca\u306f\u3044\u304f\u3064\u304f\u3089\u3044\u4f5c\u308c\u3070\u826f\u3044\u3067\u3059\u304b\uff1f<\/strong><br \/>\nA: \u901a\u5e38\u306f\u3001\u4e3b\u8981\u306a\u30bf\u30fc\u30b2\u30c3\u30c8\u5c64\u3092\u30ab\u30d0\u30fc\u3059\u308b2\u301c3\u306e\u30da\u30eb\u30bd\u30ca\u3067\u5341\u5206\u3067\u3059\u3002\u3042\u307e\u308a\u591a\u304f\u4f5c\u308a\u3059\u304e\u308b\u3068\u3001\u304b\u3048\u3063\u3066\u7126\u70b9\u304c\u307c\u3084\u3051\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<h4>1.2. \u9867\u5ba2\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7\u306e\u4f5c\u6210<\/h4>\n<p>\u9867\u5ba2\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7\u3068\u306f\u3001\u304a\u5ba2\u69d8\u304c\u5bb6\u3065\u304f\u308a\u3092\u691c\u8a0e\u3057\u59cb\u3081\u3066\u304b\u3089\u3001\u6700\u7d42\u7684\u306b\u5bb6\u3092\u5efa\u3066\u3001\u4f4f\u307f\u59cb\u3081\u3066\u30a2\u30d5\u30bf\u30fc\u30d5\u30a9\u30ed\u30fc\u3092\u53d7\u3051\u308b\u307e\u3067\u306e\u300c\u65c5\u300d\u3092\u8996\u899a\u5316\u3057\u305f\u3082\u306e\u3067\u3059\u3002\u5404\u9867\u5ba2\u63a5\u70b9\u3067\u306e\u611f\u60c5\u3084\u884c\u52d5\u3001\u8ab2\u984c\u3092\u6d17\u3044\u51fa\u3059\u3053\u3068\u3067\u3001<strong>\u9867\u5ba2\u4e2d\u5fc3<\/strong>\u306e\u6539\u5584\u70b9\u3092\u767a\u898b\u3067\u304d\u307e\u3059\u3002<\/p>\n<ul>\n<li><strong>\u5177\u4f53\u7684\u306a\u624b\u9806\uff1a<\/strong><\/li>\n<ol>\n<li><strong>\u30d5\u30a7\u30fc\u30ba\u306e\u7279\u5b9a\uff1a<\/strong>\u5bb6\u3065\u304f\u308a\u306e\u30d7\u30ed\u30bb\u30b9\u3092\u3044\u304f\u3064\u304b\u306e\u30d5\u30a7\u30fc\u30ba\u306b\u5206\u89e3\u3057\u307e\u3059\uff08\u4f8b\uff1a\u60c5\u5831\u53ce\u96c6\u671f\u3001\u6bd4\u8f03\u691c\u8a0e\u671f\u3001\u5951\u7d04\u671f\u3001\u65bd\u5de5\u671f\u3001\u5f15\u304d\u6e21\u3057\u671f\u3001\u5c45\u4f4f\u671f\u3001\u30a2\u30d5\u30bf\u30fc\u30b5\u30dd\u30fc\u30c8\u671f\uff09\u3002<\/li>\n<li><strong>\u9867\u5ba2\u306e\u884c\u52d5\u30fb\u601d\u8003\u30fb\u611f\u60c5\u306e\u6d17\u3044\u51fa\u3057\uff1a<\/strong>\u5404\u30d5\u30a7\u30fc\u30ba\u3067\u30da\u30eb\u30bd\u30ca\u304c\u3069\u306e\u3088\u3046\u306a\u884c\u52d5\u3092\u53d6\u308a\u3001\u4f55\u3092\u8003\u3048\u3001\u4f55\u3092\u611f\u3058\u3066\u3044\u308b\u304b\u3092\u8a73\u7d30\u306b\u8a18\u8ff0\u3057\u307e\u3059\u3002\u559c\u3073\u3084\u671f\u5f85\u3060\u3051\u3067\u306a\u304f\u3001\u4e0d\u5b89\u3084\u4e0d\u6e80\u3001\u7591\u554f\u70b9\u3082\u5177\u4f53\u7684\u306b\u66f8\u304d\u51fa\u3057\u307e\u3059\u3002<\/li>\n<li><strong>\u9867\u5ba2\u63a5\u70b9\uff08\u30bf\u30c3\u30c1\u30dd\u30a4\u30f3\u30c8\uff09\u306e\u7279\u5b9a\uff1a<\/strong>\u5404\u30d5\u30a7\u30fc\u30ba\u3067\u3001\u304a\u5ba2\u69d8\u304c\u5de5\u52d9\u5e97\u3084\u5916\u90e8\u60c5\u5831\u3068\u3069\u306e\u3088\u3046\u306b\u63a5\u70b9\u3092\u6301\u3064\u304b\u3092\u6d17\u3044\u51fa\u3057\u307e\u3059\uff08\u4f8b\uff1aWeb\u30b5\u30a4\u30c8\u3001SNS\u5e83\u544a\u3001\u898b\u5b66\u4f1a\u3001\u30e2\u30c7\u30eb\u30cf\u30a6\u30b9\u3001\u55b6\u696d\u62c5\u5f53\u8005\u3068\u306e\u4f1a\u8a71\u3001\u65bd\u5de5\u73fe\u5834\u3001\u5f15\u304d\u6e21\u3057\u5f0f\u3001\u5b9a\u671f\u70b9\u691c\uff09\u3002<\/li>\n<li><strong>\u8ab2\u984c\u3068\u6a5f\u4f1a\u306e\u7279\u5b9a\uff1a<\/strong>\u6d17\u3044\u51fa\u3057\u305f\u60c5\u5831\u3092\u3082\u3068\u306b\u3001\u304a\u5ba2\u69d8\u304c\u4e0d\u6e80\u3092\u611f\u3058\u308b\u30bf\u30c3\u30c1\u30dd\u30a4\u30f3\u30c8\u3084\u3001\u9867\u5ba2\u4f53\u9a13\u3092\u5411\u4e0a\u3055\u305b\u308b\u305f\u3081\u306e\u6a5f\u4f1a\uff08\u6539\u5584\u70b9\u3084\u65b0\u305f\u306a\u30b5\u30fc\u30d3\u30b9\uff09\u3092\u7279\u5b9a\u3057\u307e\u3059\u3002<\/li>\n<li><strong>\u30de\u30c3\u30d7\u306e\u53ef\u8996\u5316\u3068\u5171\u6709\uff1a<\/strong>\u56f3\u3084\u30a4\u30e9\u30b9\u30c8\u3092\u7528\u3044\u3066\u30de\u30c3\u30d7\u3092\u4f5c\u6210\u3057\u3001\u793e\u5185\u3067\u5171\u6709\u3057\u307e\u3059\u3002<\/li>\n<\/ol>\n<\/ul>\n<p><strong>Q: \u9867\u5ba2\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7\u306f\u4e00\u5ea6\u4f5c\u3063\u305f\u3089\u7d42\u308f\u308a\u3067\u3059\u304b\uff1f<\/strong><br \/>\nA: \u3044\u3044\u3048\u3001\u5e02\u5834\u3084\u9867\u5ba2\u30cb\u30fc\u30ba\u306f\u5e38\u306b\u5909\u5316\u3057\u307e\u3059\u3002\u5b9a\u671f\u7684\u306b\u898b\u76f4\u3057\u3001\u66f4\u65b0\u3057\u3066\u3044\u304f\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002<\/p>\n<h3>2. \u9867\u5ba2\u30c7\u30fc\u30bf\u53ce\u96c6\u3068\u6d3b\u7528\uff1aCRM\u5c0e\u5165\u3068\u52b9\u679c\u7684\u306a\u5206\u6790<\/h3>\n<p>\u9867\u5ba2\u7406\u89e3\u3092\u6df1\u3081\u308b\u305f\u3081\u306b\u306f\u3001\u611f\u899a\u3060\u3051\u3067\u306a\u304f\u3001\u30c7\u30fc\u30bf\u306b\u57fa\u3065\u3044\u305f\u5206\u6790\u304c\u4e0d\u53ef\u6b20\u3067\u3059\u3002\u9867\u5ba2\u95a2\u4fc2\u7ba1\u7406\uff08CRM\uff09\u30b7\u30b9\u30c6\u30e0\u306e\u5c0e\u5165\u306f\u3001\u3053\u306e<strong>\u7d4c\u55b6\u6226\u7565<\/strong>\u3092\u5f37\u529b\u306b\u63a8\u9032\u3057\u307e\u3059\u3002<\/p>\n<h4>2.1. CRM\u30b7\u30b9\u30c6\u30e0\u306e\u5c0e\u5165\u3068\u6d3b\u7528<\/h4>\n<p>CRM\uff08Customer Relationship Management\uff09\u30b7\u30b9\u30c6\u30e0\u306f\u3001\u9867\u5ba2\u60c5\u5831\u306e\u4e00\u5143\u7ba1\u7406\u3001\u9867\u5ba2\u3068\u306e\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u5c65\u6b74\u3001\u55b6\u696d\u9032\u6357\u306a\u3069\u3092\u8a18\u9332\u3057\u3001\u9867\u5ba2\u3068\u306e\u95a2\u4fc2\u6027\u3092\u5f37\u5316\u3059\u308b\u305f\u3081\u306e\u30c4\u30fc\u30eb\u3067\u3059\u3002<\/p>\n<ul>\n<li><strong>\u5177\u4f53\u7684\u306a\u624b\u9806\uff1a<\/strong><\/li>\n<ol>\n<li><strong>\u76ee\u7684\u306e\u660e\u78ba\u5316\uff1a<\/strong>\u300c\u306a\u305cCRM\u3092\u5c0e\u5165\u3059\u308b\u306e\u304b\uff1f\u300d\u3068\u3044\u3046\u76ee\u7684\uff08\u4f8b\uff1a\u55b6\u696d\u52b9\u7387\u5411\u4e0a\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u5411\u4e0a\u3001\u30ea\u30d4\u30fc\u30c8\u30fb\u7d39\u4ecb\u7387\u30a2\u30c3\u30d7\uff09\u3092\u660e\u78ba\u306b\u3057\u307e\u3059\u3002<\/li>\n<li><strong>\u30b7\u30b9\u30c6\u30e0\u9078\u5b9a\uff1a<\/strong>\u81ea\u793e\u306e\u898f\u6a21\u3001\u4e88\u7b97\u3001\u5fc5\u8981\u306a\u6a5f\u80fd\uff08\u9867\u5ba2\u60c5\u5831\u7ba1\u7406\u3001\u55b6\u696d\u9032\u6357\u7ba1\u7406\u3001\u30e1\u30fc\u30eb\u914d\u4fe1\u9023\u643a\u3001\u30bf\u30b9\u30af\u7ba1\u7406\u306a\u3069\uff09\u3092\u8003\u616e\u3057\u3001\u6700\u9069\u306aCRM\u30b7\u30b9\u30c6\u30e0\u3092\u9078\u5b9a\u3057\u307e\u3059\u3002\u5de5\u52d9\u5e97\u7279\u5316\u578b\u306eCRM\u3082\u691c\u8a0e\u306b\u5024\u3057\u307e\u3059\u3002<\/li>\n<li><strong>\u30c7\u30fc\u30bf\u306e\u5165\u529b\u3068\u4e00\u5143\u5316\uff1a<\/strong>\u65e2\u5b58\u306e\u9867\u5ba2\u60c5\u5831\uff08\u554f\u3044\u5408\u308f\u305b\u5c65\u6b74\u3001\u5951\u7d04\u5185\u5bb9\u3001\u6253\u3061\u5408\u308f\u305b\u8a18\u9332\u3001\u30af\u30ec\u30fc\u30e0\u5185\u5bb9\u306a\u3069\uff09\u3092CRM\u306b\u79fb\u884c\u3057\u3001\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u306e\u5165\u529b\u904b\u7528\u3092\u5fb9\u5e95\u3057\u307e\u3059\u3002<\/li>\n<li><strong>\u6d3b\u7528\u30eb\u30fc\u30eb\u306e\u7b56\u5b9a\u3068\u5b9a\u7740\uff1a<\/strong>\u300c\u3044\u3064\u3001\u3069\u306e\u3088\u3046\u306a\u60c5\u5831\u3092\u3001\u8ab0\u304c\u3001\u3069\u306e\u3088\u3046\u306b\u5165\u529b\u30fb\u53c2\u7167\u30fb\u6d3b\u7528\u3059\u308b\u304b\u300d\u3068\u3044\u3046\u5177\u4f53\u7684\u306a\u904b\u7528\u30eb\u30fc\u30eb\u3092\u5b9a\u3081\u3001\u5f93\u696d\u54e1\u3078\u306e\u7814\u4fee\u3092\u901a\u3058\u3066\u5b9a\u7740\u3055\u305b\u307e\u3059\u3002<\/li>\n<li><strong>\u9867\u5ba2\u60c5\u5831\u3067\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u65bd\u7b56\u3092\u6700\u9069\u5316\uff1a<\/strong>CRM\u306b\u84c4\u7a4d\u3055\u308c\u305f\u9867\u5ba2\u30c7\u30fc\u30bf\u3092\u6d3b\u7528\u3057\u3001\u30bf\u30fc\u30b2\u30c3\u30c8\u9867\u5ba2\u306b\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u60c5\u5831\u63d0\u4f9b\u3084\u3001\u904e\u53bb\u306e\u8cfc\u8cb7\u5c65\u6b74\u306b\u57fa\u3065\u3044\u305f\u6700\u9069\u306a\u63d0\u6848\u3092\u884c\u3044\u307e\u3059\u3002<\/li>\n<\/ol>\n<\/ul>\n<h4>2.2. \u9867\u5ba2\u30c7\u30fc\u30bf\u306e\u52b9\u679c\u7684\u306a\u5206\u6790<\/h4>\n<p>CRM\u306b\u84c4\u7a4d\u3055\u308c\u305f\u30c7\u30fc\u30bf\u306f\u3001\u5358\u306a\u308b\u60c5\u5831\u306e\u7f85\u5217\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u3053\u308c\u3092\u5206\u6790\u3059\u308b\u3053\u3068\u3067\u3001<strong>\u7d4c\u55b6\u6226\u7565<\/strong>\u306e\u6539\u5584\u70b9\u3084\u65b0\u305f\u306a\u6a5f\u4f1a\u3092\u767a\u898b\u3067\u304d\u307e\u3059\u3002<\/p>\n<ul>\n<li><strong>\u5177\u4f53\u7684\u306a\u624b\u9806\uff1a<\/strong><\/li>\n<ol>\n<li><strong>\u8ab2\u984c\u306e\u8a2d\u5b9a\uff1a<\/strong>\u300c\u306a\u305c\u5951\u7d04\u7387\u304c\u4e0a\u304c\u3089\u306a\u3044\u306e\u304b\uff1f\u300d\u300c\u3069\u306e\u9867\u5ba2\u5c64\u306e\u30ea\u30d4\u30fc\u30c8\u7387\u304c\u9ad8\u3044\u306e\u304b\uff1f\u300d\u306a\u3069\u3001\u5177\u4f53\u7684\u306a\u8ab2\u984c\u3092\u8a2d\u5b9a\u3057\u307e\u3059\u3002<\/li>\n<li><strong>\u30c7\u30fc\u30bf\u306e\u62bd\u51fa\u3068\u53ef\u8996\u5316\uff1a<\/strong>CRM\u304b\u3089\u5fc5\u8981\u306a\u30c7\u30fc\u30bf\u3092\u62bd\u51fa\u3057\u3001\u30b0\u30e9\u30d5\u3084\u8868\u3092\u7528\u3044\u3066\u8996\u899a\u7684\u306b\u5206\u304b\u308a\u3084\u3059\u304f\u6574\u7406\u3057\u307e\u3059\u3002<\/li>\n<li><strong>\u50be\u5411\u3068\u539f\u56e0\u306e\u5206\u6790\uff1a<\/strong>\n<ul>\n<li><strong>\u9867\u5ba2\u5c5e\u6027\u5206\u6790\uff1a<\/strong>\u5e74\u9f62\u5c64\u3001\u5bb6\u65cf\u69cb\u6210\u3001\u5c45\u4f4f\u5730\u5225\u306b\u4eba\u6c17\u306e\u3042\u308b\u9593\u53d6\u308a\u3084\u30c7\u30b6\u30a4\u30f3\u306e\u50be\u5411\u3092\u5206\u6790\u3002<\/li>\n<li><strong>\u8cfc\u5165\u7d4c\u8def\u5206\u6790\uff1a<\/strong>Web\u30b5\u30a4\u30c8\u7d4c\u7531\u3001\u7d39\u4ecb\u7d4c\u7531\u306a\u3069\u3001\u9867\u5ba2\u304c\u3069\u306e\u3088\u3046\u306b\u81ea\u793e\u3068\u63a5\u70b9\u3092\u6301\u3063\u305f\u304b\u3092\u5206\u6790\u3057\u3001\u52b9\u679c\u7684\u306a\u30c1\u30e3\u30cd\u30eb\u3092\u898b\u6975\u3081\u308b\u3002<\/li>\n<li><strong>\u5951\u7d04\u30fb\u5931\u6ce8\u8981\u56e0\u5206\u6790\uff1a<\/strong>\u5951\u7d04\u306b\u81f3\u3063\u305f\u9867\u5ba2\u3068\u5931\u6ce8\u3057\u305f\u9867\u5ba2\u306e\u6c7a\u5b9a\u7684\u306a\u9055\u3044\uff08\u4fa1\u683c\u3001\u30c7\u30b6\u30a4\u30f3\u3001\u55b6\u696d\u5bfe\u5fdc\u306a\u3069\uff09\u3092\u6df1\u6398\u308a\u3059\u308b\u3002<\/li>\n<li><strong>\u9867\u5ba2\u6e80\u8db3\u5ea6\u5206\u6790\uff1a<\/strong>\u30a2\u30f3\u30b1\u30fc\u30c8\u7d50\u679c\u3084\u30af\u30ec\u30fc\u30e0\u5185\u5bb9\u304b\u3089\u3001\u30b5\u30fc\u30d3\u30b9\u54c1\u8cea\u306e\u30dc\u30c8\u30eb\u30cd\u30c3\u30af\u3092\u7279\u5b9a\u3059\u308b\u3002<\/li>\n<\/ul>\n<\/li>\n<li><strong>\u65bd\u7b56\u3078\u306e\u843d\u3068\u3057\u8fbc\u307f\uff1a<\/strong>\u5206\u6790\u7d50\u679c\u3092\u3082\u3068\u306b\u3001\u5546\u54c1\u958b\u767a\u3001\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3001\u55b6\u696d\u30d7\u30ed\u30bb\u30b9\u306e\u6539\u5584\u306a\u3069\u3001\u5177\u4f53\u7684\u306a<strong>\u7d4c\u55b6\u6226\u7565<\/strong>\u3092\u7acb\u6848\u3057\u307e\u3059\u3002<\/li>\n<\/ol>\n<\/ul>\n<p><strong>Q: CRM\u304c\u306a\u304f\u3066\u3082\u9867\u5ba2\u30c7\u30fc\u30bf\u306f\u6d3b\u7528\u3067\u304d\u307e\u3059\u304b\uff1f<\/strong><br \/>\nA: \u306f\u3044\u3001\u7d19\u3084Excel\u3067\u3082\u53ef\u80fd\u3067\u3059\u304c\u3001\u60c5\u5831\u306e\u691c\u7d22\u6027\u3001\u5171\u6709\u6027\u3001\u5206\u6790\u52b9\u7387\u304c\u683c\u6bb5\u306b\u52a3\u308a\u307e\u3059\u3002\u4e2d\u9577\u671f\u7684\u306a\u6210\u9577\u3092\u8003\u3048\u308b\u306a\u3089\u3001CRM\u306e\u5c0e\u5165\u3092\u5f37\u304f\u63a8\u5968\u3057\u307e\u3059\u3002<\/p>\n<h3>3. \u9867\u5ba2\u63a5\u70b9\u306e\u6700\u9069\u5316\u3068\u5f93\u696d\u54e1\u30de\u30a4\u30f3\u30c9\u306e\u91b8\u6210<\/h3>\n<p><strong>\u9867\u5ba2\u4e2d\u5fc3<\/strong>\u306e<strong>\u7d4c\u55b6\u6226\u7565<\/strong>\u306f\u3001\u9867\u5ba2\u3068\u306e\u3042\u3089\u3086\u308b\u63a5\u70b9\u3067\u5b9f\u73fe\u3055\u308c\u308b\u3079\u304d\u3067\u3059\u3002\u305d\u3057\u3066\u3001\u305d\u308c\u3092\u652f\u3048\u308b\u306e\u306f\u3001\u5f93\u696d\u54e1\u4e00\u4eba\u3072\u3068\u308a\u306e\u610f\u8b58\u3068\u884c\u52d5\u3067\u3059\u3002<\/p>\n<h4>3.1. \u9867\u5ba2\u63a5\u70b9\u3054\u3068\u306e\u4f53\u9a13\u30c7\u30b6\u30a4\u30f3<\/h4>\n<p>\u9867\u5ba2\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7\u3067\u7279\u5b9a\u3057\u305f\u5404\u30bf\u30c3\u30c1\u30dd\u30a4\u30f3\u30c8\u306b\u304a\u3044\u3066\u3001\u304a\u5ba2\u69d8\u306b\u6700\u9ad8\u306e\u4f53\u9a13\u3092\u63d0\u4f9b\u3067\u304d\u308b\u3088\u3046\u3001\u5177\u4f53\u7684\u306a\u5bfe\u5fdc\u5185\u5bb9\u3092\u30c7\u30b6\u30a4\u30f3\u3057\u307e\u3059\u3002<\/p>\n<ul>\n<li><strong>\u5177\u4f53\u7684\u306a\u624b\u9806\uff1a<\/strong><\/li>\n<ol>\n<li><strong>\u521d\u56de\u554f\u3044\u5408\u308f\u305b\uff1a<\/strong>Web\u30b5\u30a4\u30c8\u306e\u30d5\u30a9\u30fc\u30e0\u3001\u96fb\u8a71\u5bfe\u5fdc\u3001SNS\u30e1\u30c3\u30bb\u30fc\u30b8\u306a\u3069\u3001\u5168\u3066\u306e\u30c1\u30e3\u30cd\u30eb\u3067\u8fc5\u901f\u304b\u3064\u4e01\u5be7\u306b\u5bfe\u5fdc\u3002\u304a\u5ba2\u69d8\u306e\u521d\u671f\u7684\u306a\u7591\u554f\u3084\u4e0d\u5b89\u3092\u89e3\u6d88\u3059\u308b\u300c\u30af\u30a4\u30c3\u30af\u30ec\u30b9\u30dd\u30f3\u30b9\u300d\u3092\u5fb9\u5e95\u3057\u307e\u3059\u3002<\/li>\n<li><strong>\u898b\u5b66\u4f1a\u30fb\u30e2\u30c7\u30eb\u30cf\u30a6\u30b9\uff1a<\/strong>\u300c\u58f2\u308a\u8fbc\u307f\u300d\u3067\u306f\u306a\u304f\u300c\u304a\u5ba2\u69d8\u306e\u5bb6\u3065\u304f\u308a\u306e\u5922\u3092\u5171\u6709\u3059\u308b\u5834\u300d\u3068\u4f4d\u7f6e\u3065\u3051\u3001\u3086\u3063\u304f\u308a\u3068\u5185\u89a7\u3067\u304d\u308b\u74b0\u5883\u3001\u62c5\u5f53\u8005\u306b\u3088\u308b\u4e01\u5be7\u306a\u8aac\u660e\u3001\u8cea\u554f\u3057\u3084\u3059\u96f0\u56f2\u6c17\u4f5c\u308a\u3092\u5fc3\u304c\u3051\u307e\u3059\u3002<\/li>\n<li><strong>\u6253\u3061\u5408\u308f\u305b\uff1a<\/strong>\u304a\u5ba2\u69d8\u306e\u8981\u671b\u3092\u5fb9\u5e95\u7684\u306b\u805e\u304d\u51fa\u3059\u30d2\u30a2\u30ea\u30f3\u30b0\u30b9\u30ad\u30eb\u3001\u5c02\u9580\u7528\u8a9e\u3092\u907f\u3051\u5206\u304b\u308a\u3084\u3059\u3044\u8aac\u660e\u3001\u8907\u6570\u306e\u9078\u629e\u80a2\u306e\u63d0\u793a\u306a\u3069\u3001\u300c\u304a\u5ba2\u69d8\u4e3b\u4f53\u300d\u3067\u65b9\u91dd\u3092\u6c7a\u5b9a\u3067\u304d\u308b\u30d7\u30ed\u30bb\u30b9\u3092\u91cd\u8996\u3057\u307e\u3059\u3002<\/li>\n<li><strong>\u65bd\u5de5\u4e2d\uff1a<\/strong>\u9032\u6357\u72b6\u6cc1\u306e\u5b9a\u671f\u7684\u306a\u5831\u544a\uff08\u5199\u771f\u4ed8\u304d\u306e\u30ec\u30dd\u30fc\u30c8\u306a\u3069\uff09\u3001\u73fe\u5834\u3092\u898b\u5b66\u3067\u304d\u308b\u6a5f\u4f1a\u306e\u63d0\u4f9b\u3001\u73fe\u5834\u62c5\u5f53\u8005\u304b\u3089\u306e\u4e01\u5be7\u306a\u6328\u62f6\u306a\u3069\u3001\u5de5\u4e8b\u306e\u900f\u660e\u6027\u3068\u5b89\u5fc3\u611f\u3092\u9ad8\u3081\u307e\u3059\u3002<\/li>\n<li><strong>\u5f15\u304d\u6e21\u3057\uff1a<\/strong>\u611f\u52d5\u7684\u306a\u30bb\u30ec\u30e2\u30cb\u30fc\u306e\u5b9f\u65bd\u3001\u4eca\u5f8c\u306e\u30e1\u30f3\u30c6\u30ca\u30f3\u30b9\u30ac\u30a4\u30c9\u306e\u8aac\u660e\u3001\u611f\u8b1d\u306e\u30e1\u30c3\u30bb\u30fc\u30b8\u306a\u3069\u3001\u6700\u9ad8\u306e\u72b6\u614b\u3067\u5f15\u304d\u6e21\u3057\u307e\u3059\u3002<\/li>\n<li><strong>\u30a2\u30d5\u30bf\u30fc\u30d5\u30a9\u30ed\u30fc\uff1a<\/strong>\u5b9a\u671f\u70b9\u691c\u306e\u5b9f\u65bd\u3001\u7dca\u6025\u6642\u306e\u8fc5\u901f\u306a\u5bfe\u5fdc\u3001\u30ea\u30d5\u30a9\u30fc\u30e0\u3084\u5897\u6539\u7bc9\u306e\u63d0\u6848\u306a\u3069\u3001\u9577\u671f\u7684\u306a\u95a2\u4fc2\u69cb\u7bc9\u3092\u610f\u8b58\u3057\u305f\u30b5\u30dd\u30fc\u30c8\u4f53\u5236\u3092\u7bc9\u304d\u307e\u3059\u3002<\/li>\n<\/ol>\n<\/ul>\n<h4>3.2. \u5f93\u696d\u54e1\u306e\u9867\u5ba2\u4e2d\u5fc3\u30de\u30a4\u30f3\u30c9\u91b8\u6210<\/h4>\n<p>\u5f93\u696d\u54e1\u4e00\u4eba\u3072\u3068\u308a\u304c<strong>\u9867\u5ba2\u4e2d\u5fc3<\/strong>\u306e\u610f\u8b58\u3092\u6301\u305f\u306a\u3051\u308c\u3070\u3001\u3069\u308c\u307b\u3069\u512a\u308c\u305f<strong>\u7d4c\u55b6\u6226\u7565<\/strong>\u3082\u7d75\u306b\u63cf\u3044\u305f\u9905\u3067\u7d42\u308f\u308a\u307e\u3059\u3002<\/p>\n<ul>\n<li><strong>\u5177\u4f53\u7684\u306a\u624b\u9806\uff1a<\/strong><\/li>\n<ol>\n<li><strong>\u30d3\u30b8\u30e7\u30f3\u3068\u30df\u30c3\u30b7\u30e7\u30f3\u306e\u5171\u6709\uff1a<\/strong>\u5de5\u52d9\u5e97\u306e\u300c\u304a\u5ba2\u69d8\u306b\u5bfe\u3059\u308b\u63d0\u4f9b\u4fa1\u5024\u300d\u3092\u660e\u78ba\u306a\u30d3\u30b8\u30e7\u30f3\u30fb\u30df\u30c3\u30b7\u30e7\u30f3\u3068\u3057\u3066\u63b2\u3052\u3001\u5168\u5f93\u696d\u54e1\u306b\u6df1\u304f\u6d78\u900f\u3055\u305b\u307e\u3059\u3002<\/li>\n<li><strong>\u9867\u5ba2\u4e2d\u5fc3\u7814\u4fee\u306e\u5b9f\u65bd\uff1a<\/strong>\n<ul>\n<li><strong>\u50be\u8074\u30b9\u30ad\u30eb\uff1a<\/strong>\u304a\u5ba2\u69d8\u306e\u8a00\u8449\u3060\u3051\u3067\u306a\u304f\u3001\u305d\u306e\u80cc\u666f\u306b\u3042\u308b\u771f\u306e\u30cb\u30fc\u30ba\u3084\u611f\u60c5\u3092\u7406\u89e3\u3059\u308b\u8a13\u7df4\u3002<\/li>\n<li><strong>\u63d0\u6848\u529b\uff1a<\/strong>\u304a\u5ba2\u69d8\u306e\u8ab2\u984c\u3092\u89e3\u6c7a\u3057\u3001\u671f\u5f85\u3092\u8d85\u3048\u308b\u63d0\u6848\u3092\u3059\u308b\u305f\u3081\u306e\u77e5\u8b58\u3084\u601d\u8003\u30d7\u30ed\u30bb\u30b9\u3002<\/li>\n<li><strong>\u5171\u611f\u529b\uff1a<\/strong>\u304a\u5ba2\u69d8\u306e\u7acb\u5834\u306b\u7acb\u3063\u3066\u7269\u4e8b\u3092\u8003\u3048\u3001\u611f\u60c5\u3092\u5171\u6709\u3059\u308b\u59ff\u52e2\u3002<\/li>\n<\/ul>\n<\/li>\n<li><strong>\u6210\u529f\u4e8b\u4f8b\u306e\u5171\u6709\uff1a<\/strong>\u304a\u5ba2\u69d8\u304b\u3089\u611f\u8b1d\u3055\u308c\u305f\u30a8\u30d4\u30bd\u30fc\u30c9\u3084\u3001\u9867\u5ba2\u671f\u5f85\u3092\u8d85\u3048\u305f\u5bfe\u5fdc\u306e\u6210\u529f\u4e8b\u4f8b\u3092\u793e\u5185\u3067\u5171\u6709\u3057\u3001\u30e2\u30c1\u30d9\u30fc\u30b7\u30e7\u30f3\u3092\u9ad8\u3081\u307e\u3059\u3002<\/li>\n<li><strong>\u5f93\u696d\u54e1\u306e\u610f\u898b\u3092\u5c0a\u91cd\uff1a<\/strong>\u304a\u5ba2\u69d8\u3068\u76f4\u63a5\u63a5\u3059\u308b\u5f93\u696d\u54e1\u306e\u610f\u898b\u306f\u3001\u8cb4\u91cd\u306a\u6539\u5584\u306e\u30d2\u30f3\u30c8\u3067\u3059\u3002\u5b9a\u671f\u7684\u306a\u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u3067\u610f\u898b\u3092\u805e\u304d\u3001<strong>\u7d4c\u55b6\u6226\u7565<\/strong>\u306b\u53cd\u6620\u3055\u305b\u307e\u3059\u3002<\/li>\n<li><strong>\u9867\u5ba2\u4e2d\u5fc3\u306e\u8a55\u4fa1\u5236\u5ea6\uff1a<\/strong>\u9867\u5ba2\u6e80\u8db3\u5ea6\u3084\u30ea\u30d4\u30fc\u30c8\u7387\u3001\u7d39\u4ecb\u5b9f\u7e3e\u306a\u3069\u3092\u5f93\u696d\u54e1\u306e\u8a55\u4fa1\u9805\u76ee\u306b\u7d44\u307f\u8fbc\u307f\u3001<strong>\u9867\u5ba2\u4e2d\u5fc3<\/strong>\u306e\u884c\u52d5\u3092\u5968\u52b1\u3057\u307e\u3059\u3002<\/li>\n<\/ol>\n<\/ul>\n<p><strong>Q: \u5c0f\u898f\u6a21\u306a\u5de5\u52d9\u5e97\u3067\u3082\u3001\u3053\u3053\u307e\u3067\u306e\u4f53\u5236\u3092\u6574\u3048\u308b\u306e\u306f\u96e3\u3057\u3044\u306e\u3067\u306f\uff1f<\/strong><br \/>\nA: \u5927\u4f01\u696d\u3068\u540c\u3058\u3088\u3046\u306a\u5927\u898f\u6a21\u306a\u30b7\u30b9\u30c6\u30e0\u3084\u7814\u4fee\u306f\u96e3\u3057\u3044\u304b\u3082\u3057\u308c\u307e\u305b\u3093\u3002\u3057\u304b\u3057\u3001\u30da\u30eb\u30bd\u30ca\u4f5c\u6210\u3084\u9867\u5ba2\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7\u306f\u624b\u66f8\u304d\u3084\u30db\u30ef\u30a4\u30c8\u30dc\u30fc\u30c9\u3067\u3082\u53ef\u80fd\u3067\u3059\u3057\u3001CRM\u3082\u7121\u6599\u307e\u305f\u306f\u5b89\u4fa1\u306a\u30b5\u30fc\u30d3\u30b9\u304b\u3089\u59cb\u3081\u3089\u308c\u307e\u3059\u3002\u5927\u5207\u306a\u306e\u306f\u3001\u3067\u304d\u308b\u3053\u3068\u304b\u3089\u4e00\u6b69\u305a\u3064\u59cb\u3081\u308b\u3053\u3068\u3067\u3059\u3002\u5c0f\u898f\u6a21\u3060\u304b\u3089\u3053\u305d\u3001\u3088\u308a\u5bc6\u306a\u9867\u5ba2\u3068\u306e\u95a2\u4fc2\u69cb\u7bc9\u304c\u53ef\u80fd\u3067\u3059\u3002<\/p>\n<h2 id=\"section2\">\u7d4c\u55b6\u6226\u7565\u00d7\u9867\u5ba2\u4e2d\u5fc3\uff1a\u6210\u679c\u3092\u6700\u5927\u5316\u3059\u308b\u5177\u4f53\u7684\u306a\u53d6\u308a\u7d44\u307f<\/h2>\n<p><strong>\u9867\u5ba2\u4e2d\u5fc3<\/strong>\u306e\u8996\u70b9\u3068\u30c7\u30fc\u30bf\u304c\u63c3\u3063\u305f\u3089\u3001\u305d\u308c\u3092\u5177\u4f53\u7684\u306a<strong>\u7d4c\u55b6\u6226\u7565<\/strong>\u3068\u3057\u3066\u4e8b\u696d\u6d3b\u52d5\u306e\u5404\u30d7\u30ed\u30bb\u30b9\u306b\u843d\u3068\u3057\u8fbc\u307f\u3001\u6210\u679c\u3092\u6700\u5927\u5316\u3059\u308b\u6bb5\u968e\u3067\u3059\u3002\u3053\u3053\u3067\u306f\u3001\u5546\u54c1\u30fb\u30b5\u30fc\u30d3\u30b9\u958b\u767a\u304b\u3089\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3001\u55b6\u696d\u3001\u305d\u3057\u3066LTV\u306e\u5411\u4e0a\u307e\u3067\u3001\u591a\u89d2\u7684\u306a\u30a2\u30d7\u30ed\u30fc\u30c1\u3092\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n<h3>1. \u9867\u5ba2\u30cb\u30fc\u30ba\u306b\u57fa\u3065\u304f\u5546\u54c1\u30fb\u30b5\u30fc\u30d3\u30b9\u958b\u767a\u3068\u5dee\u5225\u5316<\/h3>\n<p>\u304a\u5ba2\u69d8\u304c\u672c\u5f53\u306b\u6c42\u3081\u3066\u3044\u308b\u306e\u306f\u4f55\u304b\uff1f\u305d\u306e\u554f\u3044\u306b\u7b54\u3048\u308b\u5f62\u3067\u3001\u81ea\u793e\u306e\u5f37\u307f\u3092\u6d3b\u304b\u3057\u305f\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u3092\u958b\u767a\u30fb\u6539\u5584\u3059\u308b\u3053\u3068\u304c\u3001\u7af6\u5408\u3068\u306e\u5dee\u5225\u5316\u306b\u7e4b\u304c\u308a\u307e\u3059\u3002<\/p>\n<h4>1.1. \u30cb\u30fc\u30ba\u6398\u308a\u8d77\u3053\u3057\u304b\u3089\u306e\u5546\u54c1\u4f01\u753b<\/h4>\n<ul>\n<li><strong>\u5177\u4f53\u7684\u306a\u624b\u9806\uff1a<\/strong><\/li>\n<ol>\n<li><strong>\u5fb9\u5e95\u7684\u306a\u9867\u5ba2\u30d2\u30a2\u30ea\u30f3\u30b0\uff1a<\/strong>\u524d\u8ff0\u306e\u30da\u30eb\u30bd\u30ca\u3084\u9867\u5ba2\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7\u306b\u57fa\u3065\u304d\u3001\u6f5c\u5728\u7684\u306a\u30cb\u30fc\u30ba\u3084\u4e0d\u6e80\uff08\u4f8b\uff1a\u53ce\u7d0d\u304c\u5c11\u306a\u3044\u3001\u51ac\u304c\u5bd2\u3044\u3001\u5bb6\u4e8b\u52d5\u7dda\u304c\u60aa\u3044\u3001\u5149\u71b1\u8cbb\u304c\u9ad8\u3044\u306a\u3069\uff09\u3092\u6df1\u6398\u308a\u3057\u307e\u3059\u3002<\/li>\n<li><strong>\u7af6\u5408\u3068\u306e\u6bd4\u8f03\u5206\u6790\uff1a<\/strong>\u7af6\u5408\u4ed6\u793e\u304c\u3069\u306e\u3088\u3046\u306a\u5546\u54c1\u30fb\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3057\u3066\u3044\u308b\u304b\u3001\u4fa1\u683c\u5e2f\u3001\u30c7\u30b6\u30a4\u30f3\u3001\u6027\u80fd\u306a\u3069\u3092\u5206\u6790\u3057\u3001\u81ea\u793e\u306e\u5dee\u5225\u5316\u30dd\u30a4\u30f3\u30c8\u3092\u898b\u3064\u3051\u307e\u3059\u3002<\/li>\n<li><strong>\u30b3\u30f3\u30bb\u30d7\u30c8\u7acb\u6848\uff1a<\/strong>\u9867\u5ba2\u30cb\u30fc\u30ba\u3068\u81ea\u793e\u306e\u5f37\u307f\u3092\u639b\u3051\u5408\u308f\u305b\u3001\u300c\u3069\u306e\u3088\u3046\u306a\u304a\u5ba2\u69d8\u306b\u3001\u3069\u306e\u3088\u3046\u306a\u4fa1\u5024\u3092\u63d0\u4f9b\u3059\u308b\u304b\u300d\u3068\u3044\u3046\u660e\u78ba\u306a\u30b3\u30f3\u30bb\u30d7\u30c8\u3092\u7b56\u5b9a\u3057\u307e\u3059\uff08\u4f8b\uff1a\u300c\u5171\u50cd\u304d\u4e16\u5e2f\u306e\u5bb6\u4e8b\u8ca0\u62c5\u3092\u8efd\u6e1b\u3059\u308b\u30b9\u30de\u30fc\u30c8\u53ce\u7d0d\u306e\u5bb6\u300d\u300c\u81ea\u7136\u7d20\u6750\u3068\u9ad8\u65ad\u71b1\u3067\u5065\u5eb7\u3068\u7701\u30a8\u30cd\u3092\u4e21\u7acb\u3059\u308b\u5bb6\u300d\uff09\u3002<\/li>\n<li><strong>\u30bf\u30fc\u30b2\u30c3\u30c8\u5c64\u306b\u5408\u308f\u305b\u305f\u660e\u78ba\u306a\u5546\u54c1\u30e9\u30a4\u30f3\u30ca\u30c3\u30d7\uff1a<\/strong>\u30b3\u30f3\u30bb\u30d7\u30c8\u306b\u57fa\u3065\u304d\u3001\u4e88\u7b97\u3084\u30e9\u30a4\u30d5\u30b9\u30bf\u30a4\u30eb\u306b\u5408\u308f\u305b\u305f\u8907\u6570\u306e\u5546\u54c1\u30d7\u30e9\u30f3\u3092\u958b\u767a\u3057\u307e\u3059\u3002\u4f8b\u3048\u3070\u3001\u300c\u624b\u306e\u5c4a\u304f\u4fa1\u683c\u5e2f\u306e\u898f\u683c\u4f4f\u5b85\u300d\u300c\u5b8c\u5168\u81ea\u7531\u8a2d\u8a08\u306e\u6ce8\u6587\u4f4f\u5b85\u300d\u300c\u30ea\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u5c02\u9580\u300d\u306a\u3069\u3001\u9867\u5ba2\u306e\u9078\u629e\u80a2\u3092\u5e83\u3052\u307e\u3059\u3002<\/li>\n<li><strong>\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u30eb\u30fc\u30d7\u306e\u69cb\u7bc9\uff1a<\/strong>\u8a66\u4f5c\u54c1\u3084\u30d7\u30ed\u30c8\u30bf\u30a4\u30d7\u306b\u5bfe\u3057\u3001\u9867\u5ba2\u3084\u55b6\u696d\u62c5\u5f53\u8005\u304b\u3089\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u53d7\u3051\u3001\u6539\u5584\u3092\u7e70\u308a\u8fd4\u3057\u307e\u3059\u3002<\/li>\n<\/ol>\n<\/ul>\n<p><strong>Q: \u9867\u5ba2\u30cb\u30fc\u30ba\u306f\u3069\u3053\u307e\u3067\u805e\u3051\u3070\u3044\u3044\u3067\u3059\u304b\uff1f<\/strong><br \/>\nA: \u304a\u5ba2\u69d8\u306e\u300c\u8a00\u308f\u308c\u305f\u3053\u3068\u300d\u3060\u3051\u3067\u306a\u304f\u3001\u300c\u8a00\u308f\u308c\u306a\u304b\u3063\u305f\u3053\u3068\uff08\u6f5c\u5728\u30cb\u30fc\u30ba\uff09\u300d\u306b\u3082\u8033\u3092\u50be\u3051\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002\u8cea\u554f\u3092\u91cd\u306d\u3066\u80cc\u666f\u306b\u3042\u308b\u672c\u97f3\u3084\u3001\u7406\u60f3\u306e\u751f\u6d3b\u50cf\u3092\u5f15\u304d\u51fa\u3059\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0\u7684\u306a\u30d2\u30a2\u30ea\u30f3\u30b0\u3092\u5fc3\u304c\u3051\u307e\u3057\u3087\u3046\u3002<\/p>\n<h4>1.2. \u72ec\u81ea\u306e\u6280\u8853\u3084\u30c7\u30b6\u30a4\u30f3\u3067\u5dee\u5225\u5316\u3092\u56f3\u308b<\/h4>\n<p>\u5546\u54c1\u305d\u306e\u3082\u306e\u306b\u4ed8\u52a0\u4fa1\u5024\u3092\u52a0\u3048\u3001\u4ed6\u793e\u306b\u306f\u306a\u3044\u9b45\u529b\u3092\u5275\u51fa\u3057\u307e\u3059\u3002<\/p>\n<ul>\n<li><strong>\u5177\u4f53\u7684\u306a\u624b\u9806\uff1a<\/strong><\/li>\n<ol>\n<li><strong>\u81ea\u793e\u306e\u5f37\u307f\u306e\u68da\u5378\u3057\uff1a<\/strong>\u300c\u30c7\u30b6\u30a4\u30f3\u529b\u300d\u300c\u65bd\u5de5\u54c1\u8cea\u306e\u9ad8\u3055\u300d\u300c\u30e1\u30f3\u30c6\u30ca\u30f3\u30b9\u4f53\u5236\u300d\u300c\u5730\u57df\u5bc6\u7740\u6027\u300d\u300c\u7279\u5b9a\u306e\u5de5\u6cd5\u300d\u306a\u3069\u3001\u81ea\u793e\u306e\u6838\u3068\u306a\u308b\u5f37\u307f\u3092\u518d\u8a8d\u8b58\u3057\u307e\u3059\u3002<\/li>\n<li><strong>\u5c02\u9580\u6027\u306e\u8ffd\u6c42\uff1a<\/strong>\u7279\u5b9a\u306e\u5206\u91ce\uff08\u4f8b\uff1a\u9ad8\u6c17\u5bc6\u9ad8\u65ad\u71b1\u4f4f\u5b85\u3001\u30c7\u30b6\u30a4\u30f3\u4f4f\u5b85\u3001\u5e73\u5c4b\u5c02\u9580\u3001\u53e4\u6c11\u5bb6\u518d\u751f\u306a\u3069\uff09\u306b\u7279\u5316\u3057\u3001\u5c02\u9580\u6027\u3092\u9ad8\u3081\u308b\u3053\u3068\u3067\u4ed6\u793e\u3068\u306e\u9055\u3044\u3092\u660e\u78ba\u306b\u3057\u307e\u3059\u3002<\/li>\n<li><strong>\u30d1\u30fc\u30c8\u30ca\u30fc\u30b7\u30c3\u30d7\u306e\u6d3b\u7528\uff1a<\/strong>\u5730\u57df\u306e\u30c7\u30b6\u30a4\u30ca\u30fc\u3001\u69cb\u9020\u8a2d\u8a08\u58eb\u3001\u30a8\u30b3\u7d20\u6750\u30e1\u30fc\u30ab\u30fc\u306a\u3069\u3068\u9023\u643a\u3057\u3001\u72ec\u81ea\u306e\u6280\u8853\u3084\u30c7\u30b6\u30a4\u30f3\u3092\u53d6\u308a\u5165\u308c\u307e\u3059\u3002<\/li>\n<li><strong>\u30aa\u30ea\u30b8\u30ca\u30eb\u30d7\u30e9\u30f3\u306e\u63d0\u4f9b\uff1a<\/strong>\u9867\u5ba2\u306e\u8981\u671b\u306b\u5408\u308f\u305b\u3066\u3001\u65e2\u5b58\u306e\u67a0\u306b\u3068\u3089\u308f\u308c\u306a\u3044\u67d4\u8edf\u306a\u30ab\u30b9\u30bf\u30e0\u30d7\u30e9\u30f3\u3084\u3001\u552f\u4e00\u7121\u4e8c\u306e\u30aa\u30ea\u30b8\u30ca\u30eb\u30c7\u30b6\u30a4\u30f3\u3092\u63d0\u6848\u3067\u304d\u308b\u4f53\u5236\u3092\u69cb\u7bc9\u3057\u307e\u3059\u3002<\/li>\n<\/ol>\n<\/ul>\n<h3>2. \u30bf\u30fc\u30b2\u30c3\u30c8\u3092\u660e\u78ba\u306b\u3057\u305f\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30fb\u30d6\u30e9\u30f3\u30c7\u30a3\u30f3\u30b0\u6226\u7565<\/h3>\n<p>\u3044\u304b\u306b\u7d20\u6674\u3089\u3057\u3044\u5546\u54c1\u958b\u767a\u3092\u884c\u3063\u3066\u3082\u3001\u305d\u308c\u304c\u30bf\u30fc\u30b2\u30c3\u30c8\u9867\u5ba2\u306b\u5c4a\u304b\u306a\u3051\u308c\u3070\u610f\u5473\u304c\u3042\u308a\u307e\u305b\u3093\u3002<strong>\u7d4c\u55b6\u6226\u7565<\/strong>\u306b\u304a\u3051\u308b\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306f\u3001\u9867\u5ba2\u7406\u89e3\u304b\u3089\u30b9\u30bf\u30fc\u30c8\u3057\u307e\u3059\u3002<\/p>\n<h4>2.1. \u9867\u5ba2\u8996\u70b9\u3067\u306e\u60c5\u5831\u767a\u4fe1<\/h4>\n<p>\u304a\u5ba2\u69d8\u304c\u3069\u306e\u3088\u3046\u306a\u60c5\u5831\u3092\u6c42\u3081\u3066\u3044\u308b\u304b\u3001\u3069\u306e\u30c1\u30e3\u30cd\u30eb\u3067\u898b\u3066\u3044\u308b\u304b\u3092\u7406\u89e3\u3057\u3001\u305d\u308c\u306b\u5408\u308f\u305b\u305f\u60c5\u5831\u767a\u4fe1\u3092\u884c\u3044\u307e\u3059\u3002<\/p>\n<ul>\n<li><strong>\u5177\u4f53\u7684\u306a\u624b\u9806\uff1a<\/strong><\/li>\n<ol>\n<li><strong>\u30bf\u30fc\u30b2\u30c3\u30c8\u9867\u5ba2\u306e\u60c5\u5831\u53ce\u96c6\u6e90\u5206\u6790\uff1a<\/strong>\u30da\u30eb\u30bd\u30ca\u304cWeb\u30b5\u30a4\u30c8\u3001SNS\u3001\u4f4f\u5b85\u60c5\u5831\u8a8c\u3001\u53e3\u30b3\u30df\u3001\u30a4\u30d9\u30f3\u30c8\u306a\u3069\u3001\u3069\u3053\u304b\u3089\u4f4f\u5b85\u60c5\u5831\u3092\u53ce\u96c6\u3057\u3066\u3044\u308b\u304b\u3092\u5206\u6790\u3057\u307e\u3059\u3002<\/li>\n<li><strong>\u9b45\u529b\u7684\u306a\u30b3\u30f3\u30c6\u30f3\u30c4\u306e\u4f01\u753b\uff1a<\/strong>\n<ul>\n<li><strong>Web\u30b5\u30a4\u30c8\/\u30d6\u30ed\u30b0\uff1a<\/strong>\u65bd\u5de5\u4e8b\u4f8b\u3001\u304a\u5ba2\u69d8\u306e\u58f0\u3001\u5bb6\u3065\u304f\u308a\u306eQ&#038;A\u3001\u8a2d\u8a08\u58eb\u306e\u3053\u3060\u308f\u308a\u3001\u5730\u57df\u306e\u60c5\u5831\u306a\u3069\u3001\u304a\u5ba2\u69d8\u306e\u300c\u77e5\u308a\u305f\u3044\u300d\u306b\u5fdc\u3048\u308b\u8a18\u4e8b\u3092\u4f5c\u6210\u3057\u307e\u3059\u3002<\/li>\n<li><strong>SNS\uff08Instagram, Pinterest, YouTube\u306a\u3069\uff09\uff1a<\/strong>\u5199\u771f\u3084\u52d5\u753b\u3067\u9b45\u529b\u7684\u306a\u65bd\u5de5\u4e8b\u4f8b\u3001\u30e2\u30c7\u30eb\u30cf\u30a6\u30b9\u306e\u7d39\u4ecb\u3001\u5bb6\u3065\u304f\u308a\u306e\u30d7\u30ed\u30bb\u30b9\u3001\u30b9\u30bf\u30c3\u30d5\u306e\u65e5\u5e38\u306a\u3069\u3092\u767a\u4fe1\u3057\u3001\u8996\u899a\u7684\u306b\u8a34\u3048\u304b\u3051\u307e\u3059\u3002<\/li>\n<li><strong>\u898b\u5b66\u4f1a\/\u30a4\u30d9\u30f3\u30c8\uff1a<\/strong>\u5b8c\u6210\u898b\u5b66\u4f1a\u3001\u69cb\u9020\u898b\u5b66\u4f1a\u3001\u5bb6\u3065\u304f\u308a\u76f8\u8ac7\u4f1a\u3001OB\u9867\u5ba2\u5b85\u8a2a\u554f\u4f1a\u306a\u3069\u3001\u30bf\u30fc\u30b2\u30c3\u30c8\u9867\u5ba2\u304c\u5b9f\u969b\u306b\u4f53\u9a13\u3067\u304d\u308b\u5834\u3092\u4f01\u753b\u3057\u307e\u3059\u3002<\/li>\n<\/ul>\n<\/li>\n<li><strong>Web\u30b5\u30a4\u30c8\u306eUI\/UX\u6539\u5584\uff1a<\/strong>\u304a\u5ba2\u69d8\u304c\u554f\u3044\u5408\u308f\u305b\u30d5\u30a9\u30fc\u30e0\u306b\u8ff7\u308f\u305a\u8fbf\u308a\u7740\u3051\u308b\u304b\u3001\u5fc5\u8981\u306a\u60c5\u5831\u304c\u63a2\u3057\u3084\u3059\u304f\u6574\u7406\u3055\u308c\u3066\u3044\u308b\u304b\u306a\u3069\u3001\u30e6\u30fc\u30b6\u30fc\u4f53\u9a13\u3092\u6700\u9069\u5316\u3057\u307e\u3059\u3002<\/li>\n<li><strong>\u304a\u5ba2\u69d8\u306e\u58f0\u306e\u6d3b\u7528\uff1a<\/strong>\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u9ad8\u3055\u3092\u793a\u3059\u304a\u5ba2\u69d8\u306e\u58f0\u3092\u3001\u30a6\u30a7\u30d6\u30b5\u30a4\u30c8\u3084\u30d1\u30f3\u30d5\u30ec\u30c3\u30c8\u3001SNS\u306a\u3069\u3067\u7a4d\u6975\u7684\u306b\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/li>\n<\/ol>\n<\/ul>\n<h4>2.2. \u30d6\u30e9\u30f3\u30c7\u30a3\u30f3\u30b0\u306b\u3088\u308b\u72ec\u81ea\u4fa1\u5024\u306e\u78ba\u7acb<\/h4>\n<p>\u5de5\u52d9\u5e97\u306e\u30d6\u30e9\u30f3\u30c9\u30a4\u30e1\u30fc\u30b8\u306f\u3001\u304a\u5ba2\u69d8\u304c\u6700\u521d\u306b\u62b1\u304f\u5370\u8c61\u3001\u305d\u3057\u3066\u4fe1\u983c\u611f\u306b\u76f4\u7d50\u3057\u307e\u3059\u3002<\/p>\n<ul>\n<li><strong>\u5177\u4f53\u7684\u306a\u624b\u9806\uff1a<\/strong><\/li>\n<ol>\n<li><strong>\u30d6\u30e9\u30f3\u30c9\u30b3\u30f3\u30bb\u30d7\u30c8\u306e\u7b56\u5b9a\uff1a<\/strong>\u300c\u79c1\u305f\u3061\u306f\u3069\u3093\u306a\u5de5\u52d9\u5e97\u3067\u3001\u304a\u5ba2\u69d8\u306b\u4f55\u3092\u7d04\u675f\u3059\u308b\u306e\u304b\u300d\u3068\u3044\u3046\u30d6\u30e9\u30f3\u30c9\u306e\u6838\u3068\u306a\u308b\u30e1\u30c3\u30bb\u30fc\u30b8\u3092\u660e\u78ba\u306b\u3057\u307e\u3059\uff08\u4f8b\uff1a\u300c\u5bb6\u65cf\u304c\u7b11\u9854\u306b\u306a\u308b\u6e29\u304b\u3044\u5bb6\u3065\u304f\u308a\u300d\u300c\u30d7\u30ed\u30d5\u30a7\u30c3\u30b7\u30e7\u30ca\u30eb\u304c\u7d0d\u5f97\u3059\u308b\u6700\u9ad8\u306e\u54c1\u8cea\u300d\u306a\u3069\uff09\u3002<\/li>\n<li><strong>\u4e00\u8cab\u6027\u306e\u3042\u308b\u30c7\u30b6\u30a4\u30f3\uff1a<\/strong>\u30ed\u30b4\u3001\u540d\u523a\u3001\u30a6\u30a7\u30d6\u30b5\u30a4\u30c8\u3001\u30d1\u30f3\u30d5\u30ec\u30c3\u30c8\u3001\u73fe\u5834\u306e\u770b\u677f\u307e\u3067\u3001\u30d6\u30e9\u30f3\u30c9\u30b3\u30f3\u30bb\u30d7\u30c8\u306b\u5408\u308f\u305b\u305f\u7d71\u4e00\u611f\u306e\u3042\u308b\u30c7\u30b6\u30a4\u30f3\u3092\u5c0e\u5165\u3057\u307e\u3059\u3002<\/li>\n<li><strong>\u4f01\u696d\u6587\u5316\u306e\u91b8\u6210\uff1a<\/strong>\u300c\u304a\u5ba2\u69d8\u306e\u5922\u3092\u5171\u306b\u53f6\u3048\u308b\u300d\u3068\u3044\u3046\u5171\u901a\u306e\u4fa1\u5024\u89b3\u3092\u5f93\u696d\u54e1\u5168\u54e1\u3067\u5171\u6709\u3057\u3001\u65e5\u3005\u306e\u696d\u52d9\u306b\u843d\u3068\u3057\u8fbc\u307f\u307e\u3059\u3002<\/li>\n<li><strong>\u5730\u57df\u7279\u6027\u3068\u306e\u878d\u5408\uff1a<\/strong>\u5730\u57df\u306e\u6c17\u5019\u3001\u98a8\u571f\u3001\u6587\u5316\u3092\u53d6\u308a\u5165\u308c\u305f\u30c7\u30b6\u30a4\u30f3\u3084\u7d20\u6750\u3092\u63d0\u6848\u3057\u3001\u5730\u57df\u306b\u6839\u3056\u3057\u305f\u5de5\u52d9\u5e97\u3068\u3057\u3066\u306e\u72ec\u81ea\u6027\u3092\u30a2\u30d4\u30fc\u30eb\u3057\u307e\u3059\u3002<\/li>\n<\/ol>\n<\/ul>\n<h3>3. \u9867\u5ba2\u4e2d\u5fc3\u306e\u55b6\u696d\u30d7\u30ed\u30bb\u30b9\u3068LTV\u6700\u5927\u5316\u6226\u7565<\/h3>\n<p>\u55b6\u696d\u306f\u5358\u306b\u5bb6\u3092\u58f2\u308b\u884c\u70ba\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u304a\u5ba2\u69d8\u306e\u5922\u3084\u8ab2\u984c\u3092\u6df1\u304f\u7406\u89e3\u3057\u3001\u6700\u9069\u306a\u89e3\u6c7a\u7b56\u3092\u63d0\u6848\u3059\u308b\u300c\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0\u300d\u3067\u3042\u308b\u3079\u304d\u3067\u3059\u3002\u9577\u671f\u7684\u306a\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u9ad8\u3081\u308b\u3053\u3068\u3067\u3001LTV\uff08\u9867\u5ba2\u751f\u6daf\u4fa1\u5024\uff09\u3092\u6700\u5927\u5316\u3059\u308b<strong>\u7d4c\u55b6\u6226\u7565<\/strong>\u3092\u69cb\u7bc9\u3057\u307e\u3059\u3002<\/p>\n<h4>3.1. \u8ab2\u984c\u89e3\u6c7a\u578b\u306e\u55b6\u696d\u3068\u30d7\u30ec\u30bc\u30f3\u30c6\u30fc\u30b7\u30e7\u30f3<\/h4>\n<p>\u304a\u5ba2\u69d8\u306e\u8981\u671b\u3092\u305f\u3060\u805e\u304f\u306e\u3067\u306f\u306a\u304f\u3001\u96a0\u308c\u305f\u30cb\u30fc\u30ba\u3084\u6f5c\u5728\u7684\u306a\u8ab2\u984c\u307e\u3067\u5f15\u304d\u51fa\u3057\u3001\u89e3\u6c7a\u7b56\u3068\u3057\u3066\u81ea\u793e\u306e\u5f37\u307f\u3092\u63d0\u6848\u3057\u307e\u3059\u3002<\/p>\n<ul>\n<li><strong>\u5177\u4f53\u7684\u306a\u624b\u9806\uff1a<\/strong><\/li>\n<ol>\n<li><strong>\u4e8b\u524d\u6e96\u5099\u306e\u5fb9\u5e95\uff1a<\/strong>\u554f\u3044\u5408\u308f\u305b\u304c\u3042\u3063\u305f\u6642\u70b9\u3067\u3001\u304a\u5ba2\u69d8\u306e\u60c5\u5831\u3092CRM\u3067\u78ba\u8a8d\u3057\u3001\u53ef\u80fd\u306a\u7bc4\u56f2\u3067\u30da\u30eb\u30bd\u30ca\u306b\u7167\u3089\u3057\u5408\u308f\u305b\u3001\u3069\u306e\u3088\u3046\u306a\u80cc\u666f\u3092\u6301\u3064\u65b9\u304b\u3092\u4e88\u6e2c\u3057\u307e\u3059\u3002<\/li>\n<li><strong>\u30d2\u30a2\u30ea\u30f3\u30b0\u306e\u8cea\u5411\u4e0a\uff1a<\/strong>\n<ul>\n<li><strong>\u50be\u8074\u3068\u5171\u611f\uff1a<\/strong>\u304a\u5ba2\u69d8\u306e\u8a71\u3092\u906e\u3089\u305a\u6700\u5f8c\u307e\u3067\u805e\u304d\u3001\u611f\u60c5\u306b\u5bc4\u308a\u6dfb\u3046\u59ff\u52e2\u3092\u793a\u3057\u307e\u3059\u3002<\/li>\n<li><strong>\u8cea\u554f\u529b\uff1a<\/strong>\u300c\u306a\u305c\u3001\u305d\u3046\u601d\u308f\u308c\u307e\u3057\u305f\u304b\uff1f\u300d\u300c\u4ed6\u306b\u4f55\u304b\u5fc3\u914d\u4e8b\u306f\u3042\u308a\u307e\u3059\u304b\uff1f\u300d\u306a\u3069\u3001\u30aa\u30fc\u30d7\u30f3\u306a\u8cea\u554f\u3067\u672c\u97f3\u3084\u80cc\u666f\u3092\u5f15\u304d\u51fa\u3057\u307e\u3059\u3002<\/li>\n<li><strong>\u6f5c\u5728\u30cb\u30fc\u30ba\u306e\u6398\u308a\u8d77\u3053\u3057\uff1a<\/strong>\u304a\u5ba2\u69d8\u81ea\u8eab\u3082\u6c17\u3065\u3044\u3066\u3044\u306a\u3044\u3088\u3046\u306a\u300c\u3042\u3063\u305f\u3089\u5b09\u3057\u3044\u300d\u3092\u63d0\u6848\u3067\u304d\u308b\u6d1e\u5bdf\u529b\u3092\u78e8\u304d\u307e\u3059\u3002<\/li>\n<\/ul>\n<\/li>\n<li><strong>\u304a\u5ba2\u69d8\u306b\u5408\u308f\u305b\u305f\u6700\u9069\u306a\u63d0\u6848\uff1a<\/strong>\u65e2\u5b58\u306e\u30d7\u30e9\u30f3\u306b\u56fa\u57f7\u305b\u305a\u3001\u304a\u5ba2\u69d8\u306e\u30cb\u30fc\u30ba\u306b\u5408\u308f\u305b\u3066\u67d4\u8edf\u306a\u63d0\u6848\u3092\u884c\u3044\u307e\u3059\u3002\u30e1\u30ea\u30c3\u30c8\u3060\u3051\u3067\u306a\u304f\u3001\u30c7\u30e1\u30ea\u30c3\u30c8\u3084\u30ea\u30b9\u30af\u3082\u6b63\u76f4\u306b\u4f1d\u3048\u3001\u4fe1\u983c\u95a2\u4fc2\u3092\u7bc9\u304d\u307e\u3059\u3002<\/li>\n<li><strong>\u30d7\u30ec\u30bc\u30f3\u30c6\u30fc\u30b7\u30e7\u30f3\u306e\u5de5\u592b\uff1a<\/strong>\u5c02\u9580\u7528\u8a9e\u306f\u907f\u3051\u3001\u56f3\u3084\u6a21\u578b\u3001VR\u306a\u3069\u3092\u7528\u3044\u3066\u3001\u304a\u5ba2\u69d8\u304c\u5b8c\u6210\u5f62\u3092\u5177\u4f53\u7684\u306b\u30a4\u30e1\u30fc\u30b8\u3057\u3084\u3059\u3044\u30d7\u30ec\u30bc\u30f3\u30c6\u30fc\u30b7\u30e7\u30f3\u3092\u5fc3\u304c\u3051\u307e\u3059\u3002<\/li>\n<li><strong>\u30af\u30ed\u30fc\u30b8\u30f3\u30b0\u3067\u306f\u306a\u304f\u300c\u5171\u5275\u300d\u306e\u610f\u8b58\uff1a<\/strong>\u5951\u7d04\u306f\u300c\u304a\u5ba2\u69d8\u3068\u5171\u306b\u5bb6\u3065\u304f\u308a\u3092\u884c\u3046\u30b9\u30bf\u30fc\u30c8\u30e9\u30a4\u30f3\u300d\u3068\u6349\u3048\u3001\u4e00\u65b9\u7684\u306a\u58f2\u308a\u8fbc\u307f\u3067\u306f\u306a\u304f\u3001\u5922\u306e\u5b9f\u73fe\u306b\u5411\u3051\u305f\u5171\u540c\u4f5c\u696d\u3068\u3057\u3066\u6349\u3048\u308b\u59ff\u52e2\u3067\u81e8\u307f\u307e\u3059\u3002<\/li>\n<\/ol>\n<\/ul>\n<p><strong>Q: \u55b6\u696d\u304c\u82e6\u624b\u306a\u30b9\u30bf\u30c3\u30d5\u3067\u3082\u3001\u9867\u5ba2\u4e2d\u5fc3\u306e\u55b6\u696d\u306f\u53ef\u80fd\u3067\u3059\u304b\uff1f<\/strong><br \/>\nA: \u306f\u3044\u3001\u53ef\u80fd\u3067\u3059\u3002\u55b6\u696d\u306f\u300c\u30c8\u30fc\u30af\u529b\u300d\u3060\u3051\u3067\u306a\u304f\u3001\u300c\u805e\u304f\u529b\u300d\u300c\u5171\u611f\u3059\u308b\u529b\u300d\u300c\u8ab2\u984c\u89e3\u6c7a\u529b\u300d\u304c\u91cd\u8981\u3067\u3059\u3002\u9867\u5ba2\u7406\u89e3\u306e\u305f\u3081\u306e\u7814\u4fee\u3084\u3001\u30ed\u30fc\u30eb\u30d7\u30ec\u30a4\u30f3\u30b0\u3092\u901a\u3058\u3066\u30b9\u30ad\u30eb\u30a2\u30c3\u30d7\u3092\u652f\u63f4\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n<h4>3.2. LTV\uff08\u9867\u5ba2\u751f\u6daf\u4fa1\u5024\uff09\u6700\u5927\u5316\u306e\u305f\u3081\u306e\u9577\u671f\u95a2\u4fc2\u69cb\u7bc9<\/h4>\n<p>\u5bb6\u3092\u5efa\u3066\u3066\u7d42\u308f\u308a\u3067\u306f\u306a\u304f\u3001\u305d\u306e\u5f8c\u3082\u9577\u304f\u304a\u5ba2\u69d8\u3068\u306e\u95a2\u4fc2\u3092\u7d9a\u3051\u308b\u3053\u3068\u304c\u3001\u30ea\u30d4\u30fc\u30c8\u3084\u7d39\u4ecb\u3001\u305d\u3057\u3066\u5b89\u5b9a\u3057\u305f\u53ce\u76ca\u306b\u7e4b\u304c\u308a\u307e\u3059\u3002<\/p>\n<ul>\n<li><strong>\u5177\u4f53\u7684\u306a\u624b\u9806\uff1a<\/strong><\/li>\n<ol>\n<li><strong>\u624b\u539a\u3044\u30a2\u30d5\u30bf\u30fc\u30d5\u30a9\u30ed\u30fc\uff1a<\/strong>\u5b9a\u671f\u70b9\u691c\u3001\u30e1\u30f3\u30c6\u30ca\u30f3\u30b9\u306e\u63d0\u6848\u3001\u4fee\u7e55\u5c65\u6b74\u306e\u7ba1\u7406\u306a\u3069\u3092CRM\u3067\u5fb9\u5e95\u3057\u3001\u304a\u5ba2\u69d8\u306e\u4f4f\u307e\u3044\u306e\u300c\u304b\u304b\u308a\u3064\u3051\u533b\u300d\u3068\u3057\u3066\u4fe1\u983c\u3092\u7bc9\u304d\u307e\u3059\u3002<\/li>\n<li><strong>\u60c5\u5831\u63d0\u4f9b\u3068\u30a4\u30d9\u30f3\u30c8\u306e\u5b9f\u65bd\uff1a<\/strong>\u4f4f\u307e\u3044\u306b\u95a2\u3059\u308b\u5f79\u7acb\u3064\u60c5\u5831\uff08\u30e1\u30f3\u30c6\u30ca\u30f3\u30b9\u65b9\u6cd5\u3001\u7701\u30a8\u30cd\u60c5\u5831\u306a\u3069\uff09\u3092\u5b9a\u671f\u7684\u306b\u767a\u4fe1\u3002OB\u9867\u5ba2\u9650\u5b9a\u306e\u30a4\u30d9\u30f3\u30c8\uff08BBQ\u3001\u611f\u8b1d\u796d\u3001\u30bb\u30df\u30ca\u30fc\u306a\u3069\uff09\u3092\u958b\u50ac\u3057\u3001\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u611f\u3092\u91b8\u6210\u3057\u307e\u3059\u3002<\/li>\n<li><strong>\u30ea\u30d5\u30a9\u30fc\u30e0\u30fb\u5897\u6539\u7bc9\u306e\u63d0\u6848\uff1a<\/strong>\u30e9\u30a4\u30d5\u30b9\u30c6\u30fc\u30b8\u306e\u5909\u5316\u306b\u5408\u308f\u305b\u3066\u3001\u9069\u5207\u306a\u30bf\u30a4\u30df\u30f3\u30b0\u3067\u30ea\u30d5\u30a9\u30fc\u30e0\u3084\u5897\u6539\u7bc9\u306e\u63d0\u6848\u3092\u884c\u3044\u307e\u3059\u3002\u7121\u7406\u306a\u55b6\u696d\u3067\u306f\u306a\u304f\u3001\u9867\u5ba2\u306e\u30cb\u30fc\u30ba\u306b\u5bc4\u308a\u6dfb\u3063\u305f\u89e3\u6c7a\u7b56\u3068\u3057\u3066\u63d0\u6848\u3057\u307e\u3059\u3002<\/li>\n<li><strong>\u7d39\u4ecb\u5236\u5ea6\u306e\u69cb\u7bc9\uff1a<\/strong>\u65e2\u5b58\u9867\u5ba2\u304c\u81ea\u793e\u306e\u30d5\u30a1\u30f3\u306b\u306a\u308a\u3001\u65b0\u3057\u3044\u9867\u5ba2\u3092\u7d39\u4ecb\u3057\u3066\u304f\u308c\u308b\u3088\u3046\u306a\u9b45\u529b\u7684\u306a\u7d39\u4ecb\u5236\u5ea6\u3092\u8a2d\u3051\u307e\u3059\u3002\u7d39\u4ecb\u3059\u308b\u5074\u3001\u3055\u308c\u308b\u5074\u53cc\u65b9\u306b\u30e1\u30ea\u30c3\u30c8\u304c\u3042\u308b\u4ed5\u7d44\u307f\u304c\u7406\u60f3\u3067\u3059\u3002<\/li>\n<li><strong>\u9867\u5ba2\u306e\u58f0\u306e\u7d99\u7d9a\u7684\u306a\u53ce\u96c6\uff1a<\/strong>\u4f4f\u307f\u59cb\u3081\u3066\u304b\u3089\u306e\u611f\u60f3\u3084\u3001\u6539\u5584\u70b9\u306a\u3069\u3082\u5b9a\u671f\u7684\u306b\u30d2\u30a2\u30ea\u30f3\u30b0\u3057\u3001\u6b21\u306a\u308b\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306e\u958b\u767a\u306b\u6d3b\u304b\u3057\u307e\u3059\u3002<\/li>\n<\/ol>\n<\/ul>\n<h2 id=\"section3\">\u7d4c\u55b6\u6226\u7565\u3092\u7d99\u7d9a\u7684\u306b\u6210\u529f\u3055\u305b\u308b\u305f\u3081\u306e\u300c\u6b21\u306e\u4e00\u624b\u300d<\/h2>\n<p><strong>\u9867\u5ba2\u4e2d\u5fc3<\/strong>\u306e<strong>\u7d4c\u55b6\u6226\u7565<\/strong>\u306f\u3001\u4e00\u5ea6\u5c0e\u5165\u3059\u308c\u3070\u7d42\u308f\u308a\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u5e02\u5834\u3084\u9867\u5ba2\u306e\u30cb\u30fc\u30ba\u306f\u5e38\u306b\u5909\u5316\u3059\u308b\u305f\u3081\u3001\u7d99\u7d9a\u7684\u306a\u8a55\u4fa1\u3068\u6539\u5584\u304c\u4e0d\u53ef\u6b20\u3067\u3059\u3002\u3053\u3053\u3067\u306f\u3001\u305d\u306e\u305f\u3081\u306e\u5177\u4f53\u7684\u306a\u65b9\u6cd5\u3068\u3001\u3055\u3089\u306a\u308b\u6210\u9577\u306b\u5411\u3051\u305f\u5fdc\u7528\u7684\u306a<strong>\u7d4c\u55b6\u6226\u7565<\/strong>\u3092\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n<h3>1. PDCA\u30b5\u30a4\u30af\u30eb\u306b\u3088\u308b\u52b9\u679c\u6e2c\u5b9a\u3068\u6539\u5584<\/h3>\n<p>P (Plan: \u8a08\u753b) \u2192 D (Do: \u5b9f\u884c) \u2192 C (Check: \u8a55\u4fa1) \u2192 A (Action: \u6539\u5584) \u306e\u30b5\u30a4\u30af\u30eb\u3092\u56de\u3059\u3053\u3068\u3067\u3001<strong>\u7d4c\u55b6\u6226\u7565<\/strong>\u306f\u5e38\u306b\u78e8\u304b\u308c\u3001\u52b9\u679c\u3092\u9ad8\u3081\u3066\u3044\u304d\u307e\u3059\u3002<\/p>\n<h4>1.1. \u9867\u5ba2\u6e80\u8db3\u5ea6\uff08CSAT\uff09\u3068\u30cd\u30c3\u30c8\u30d7\u30ed\u30e2\u30fc\u30bf\u30fc\u30b9\u30b3\u30a2\uff08NPS\uff09\u306e\u6e2c\u5b9a<\/h4>\n<p>\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u6570\u5024\u5316\u3059\u308b\u3053\u3068\u3067\u3001\u5177\u4f53\u7684\u306a\u6539\u5584\u70b9\u304c\u898b\u3048\u3066\u304d\u307e\u3059\u3002<\/p>\n<ul>\n<li><strong>\u5177\u4f53\u7684\u306a\u624b\u9806\uff1a<\/strong><\/li>\n<ol>\n<li><strong>\u30a2\u30f3\u30b1\u30fc\u30c8\u306e\u5b9f\u65bd\uff1a<\/strong>\u5f15\u304d\u6e21\u3057\u6642\u3001\u5b9a\u671f\u70b9\u691c\u6642\u3001\u3042\u308b\u3044\u306f\u7279\u5b9a\u306e\u9867\u5ba2\u63a5\u70b9\u306e\u5f8c\u306b\u3001Web\u30a2\u30f3\u30b1\u30fc\u30c8\u3001\u7d19\u306e\u30a2\u30f3\u30b1\u30fc\u30c8\u3001\u307e\u305f\u306f\u30d2\u30a2\u30ea\u30f3\u30b0\u3092\u901a\u3058\u3066\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u6e2c\u5b9a\u3057\u307e\u3059\u3002<\/li>\n<li><strong>\u8cea\u554f\u9805\u76ee\u306e\u5de5\u592b\uff1a<\/strong>\n<ul>\n<li><strong>CSAT (Customer Satisfaction Score)\uff1a<\/strong>\u300c\u4eca\u56de\u306e\u30b5\u30fc\u30d3\u30b9\u306b\u3054\u6e80\u8db3\u3044\u305f\u3060\u3051\u307e\u3057\u305f\u304b\uff1f\u300d\u3068\u3044\u3063\u305f\u76f4\u63a5\u7684\u306a\u8cea\u554f\u30925\u6bb5\u968e\u8a55\u4fa1\u306a\u3069\u3067\u805e\u304d\u307e\u3059\u3002<\/li>\n<li><strong>NPS (Net Promoter Score)\uff1a<\/strong>\u300c\u5f53\u793e\u306e\u4f4f\u5b85\u3092\u53cb\u4eba\u3084\u77e5\u4eba\u306b\u3069\u306e\u7a0b\u5ea6\u52e7\u3081\u305f\u3044\u3068\u601d\u3044\u307e\u3059\u304b\uff1f\u300d\u3068\u3044\u3046\u8cea\u554f\u306b\u5bfe\u3057\u30010\u304b\u308910\u306e11\u6bb5\u968e\u3067\u8a55\u4fa1\u3057\u3066\u3082\u3089\u3044\u307e\u3059\u30029\u70b9\u300110\u70b9\u306e\u300c\u63a8\u5968\u8005\u300d\u30017\u70b9\u30018\u70b9\u306e\u300c\u4e2d\u7acb\u8005\u300d\u30010\u70b9\u304b\u30896\u70b9\u306e\u300c\u6279\u5224\u8005\u300d\u306b\u5206\u985e\u3057\u3001NPS\u30b9\u30b3\u30a2\u3092\u7b97\u51fa\u3057\u307e\u3059\u3002<\/li>\n<li><strong>\u5177\u4f53\u7684\u306a\u30d5\u30ea\u30fc\u30b3\u30e1\u30f3\u30c8\uff1a<\/strong>\u300c\u6700\u3082\u826f\u304b\u3063\u305f\u70b9\u306f\uff1f\u300d\u300c\u6539\u5584\u3057\u3066\u307b\u3057\u3044\u70b9\u306f\uff1f\u300d\u306a\u3069\u3001\u5177\u4f53\u7684\u306a\u610f\u898b\u3092\u8a18\u5165\u3059\u308b\u6b04\u3092\u8a2d\u3051\u307e\u3059\u3002<\/li>\n<\/ul>\n<\/li>\n<li><strong>\u7d50\u679c\u306e\u5206\u6790\u3068\u5171\u6709\uff1a<\/strong>\u96c6\u8a08\u7d50\u679c\u3092\u90e8\u7f72\u3054\u3068\u3001\u62c5\u5f53\u8005\u3054\u3068\u306b\u5206\u6790\u3057\u3001\u826f\u3044\u70b9\u30fb\u6539\u5584\u70b9\u3092\u5177\u4f53\u7684\u306b\u6d17\u3044\u51fa\u3059\u3002\u305d\u306e\u7d50\u679c\u3092\u793e\u5185\u3067\u5171\u6709\u3057\u3001\u4eca\u5f8c\u306e\u884c\u52d5\u306b\u7e4b\u3052\u307e\u3059\u3002<\/li>\n<li><strong>\u6539\u5584\u7b56\u306e\u7acb\u6848\u3068\u5b9f\u884c\uff1a<\/strong>\u6539\u5584\u304c\u5fc5\u8981\u306a\u70b9\u306b\u5bfe\u3057\u3001\u300c\u8ab0\u304c\u3001\u4f55\u3092\u3001\u3044\u3064\u307e\u3067\u306b\u884c\u3046\u304b\u300d\u3068\u3044\u3046\u5177\u4f53\u7684\u306a\u884c\u52d5\u8a08\u753b\u3092\u7acb\u3066\u3001\u5b9f\u884c\u3057\u307e\u3059\u3002<\/li>\n<\/ol>\n<\/ul>\n<p><strong>Q: NPS\u306f\u5de5\u52d9\u5e97\u7d4c\u55b6\u306b\u3069\u3046\u5f79\u7acb\u3061\u307e\u3059\u304b\uff1f<\/strong><br \/>\nA: NPS\u306f\u9867\u5ba2\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\uff08\u611b\u7740\u3084\u4fe1\u983c\uff09\u3092\u6e2c\u308b\u6307\u6a19\u3067\u3042\u308a\u3001\u5c06\u6765\u306e\u6210\u9577\u6027\u3084\u7d39\u4ecb\u7387\u306e\u4e88\u6e2c\u306b\u5f79\u7acb\u3061\u307e\u3059\u3002\u63a8\u5968\u8005\u3092\u5897\u3084\u3059\u3053\u3068\u3067\u3001\u53e3\u30b3\u30df\u306b\u3088\u308b\u65b0\u898f\u9867\u5ba2\u7372\u5f97\u306b\u7e4b\u304c\u308a\u3084\u3059\u304f\u3001\u52b9\u7387\u7684\u306a<strong>\u7d4c\u55b6\u6226\u7565<\/strong>\u306b\u8ca2\u732e\u3057\u307e\u3059\u3002<\/p>\n<h4>1.2. KPI\uff08\u91cd\u8981\u696d\u7e3e\u8a55\u4fa1\u6307\u6a19\uff09\u306e\u8a2d\u5b9a\u3068\u30e2\u30cb\u30bf\u30ea\u30f3\u30b0<\/h4>\n<p><strong>\u9867\u5ba2\u4e2d\u5fc3<\/strong>\u306e<strong>\u7d4c\u55b6\u6226\u7565<\/strong>\u304c\u76ee\u6a19\u9054\u6210\u306b\u8ca2\u732e\u3057\u3066\u3044\u308b\u304b\u3092\u5b9a\u91cf\u7684\u306b\u628a\u63e1\u3059\u308b\u305f\u3081\u3001\u9069\u5207\u306aKPI\u3092\u8a2d\u5b9a\u3057\u3001\u7d99\u7d9a\u7684\u306b\u30e2\u30cb\u30bf\u30ea\u30f3\u30b0\u3057\u307e\u3059\u3002<\/p>\n<ul>\n<li><strong>\u5177\u4f53\u7684\u306a\u624b\u9806\uff1a<\/strong><\/li>\n<ol>\n<li><strong>KGI\uff08\u91cd\u8981\u76ee\u6a19\u9054\u6210\u6307\u6a19\uff09\u306e\u660e\u78ba\u5316\uff1a<\/strong>\u307e\u305a\u3001\u300c\u4e8b\u696d\u306e\u6210\u9577\u300d\u3084\u300c\u9867\u5ba2\u5358\u4fa1\u306e\u5411\u4e0a\u300d\u3068\u3044\u3063\u305f\u6700\u7d42\u7684\u306a\u76ee\u6a19\uff08KGI\uff09\u3092\u660e\u78ba\u306b\u3057\u307e\u3059\u3002<\/li>\n<li><strong>KPI\u306e\u9078\u5b9a\uff1a<\/strong>KGI\u9054\u6210\u306b\u76f4\u63a5\u8ca2\u732e\u3059\u308b\u6307\u6a19\u3092\u9078\u5b9a\u3057\u307e\u3059\u3002\n<ul>\n<li><strong>\u9867\u5ba2\u7372\u5f97\u6570\uff1a<\/strong>\u65b0\u898f\u306e\u554f\u3044\u5408\u308f\u305b\u6570\u3001\u898b\u5b66\u4f1a\u53c2\u52a0\u8005\u6570\u3001\u5951\u7d04\u6570<\/li>\n<li><strong>\u9867\u5ba2\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\uff1a<\/strong>Web\u30b5\u30a4\u30c8\u306e\u6ede\u5728\u6642\u9593\u3001\u30e1\u30fc\u30eb\u30de\u30ac\u30b8\u30f3\u306e\u958b\u5c01\u7387\u3001SNS\u306e\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u7387<\/li>\n<li><strong>\u9867\u5ba2\u6e80\u8db3\u5ea6\uff1a<\/strong>CSAT\u3001NPS\u3001\u30af\u30ec\u30fc\u30e0\u767a\u751f\u7387<\/li>\n<li><strong>LTV\u95a2\u9023\uff1a<\/strong>\u30ea\u30d4\u30fc\u30c8\u7387\u3001\u7d39\u4ecb\u7387\u3001\u5e73\u5747\u9867\u5ba2\u5358\u4fa1\u3001\u30a2\u30d5\u30bf\u30fc\u30e1\u30f3\u30c6\u30ca\u30f3\u30b9\u306e\u5951\u7d04\u7387<\/li>\n<\/ul>\n<\/li>\n<li><strong>\u76ee\u6a19\u5024\u306e\u8a2d\u5b9a\uff1a<\/strong>\u5404KPI\u306b\u5bfe\u3057\u3001\u671f\u9593\u3054\u3068\u306e\u5177\u4f53\u7684\u306a\u76ee\u6a19\u5024\u3092\u8a2d\u5b9a\u3057\u307e\u3059\u3002<\/li>\n<li><strong>\u5b9a\u671f\u7684\u306a\u30e2\u30cb\u30bf\u30ea\u30f3\u30b0\u3068\u5831\u544a\uff1a<\/strong>\u8a2d\u5b9a\u3057\u305f\u671f\u9593\uff08\u9031\u6b21\u3001\u6708\u6b21\u3001\u56db\u534a\u671f\u306a\u3069\uff09\u3067KPI\u306e\u9032\u6357\u72b6\u6cc1\u3092\u30e2\u30cb\u30bf\u30ea\u30f3\u30b0\u3057\u3001\u5b9a\u671f\u7684\u306b\u7d4c\u55b6\u5c64\u3084\u95a2\u4fc2\u90e8\u7f72\u306b\u5831\u544a\u3057\u307e\u3059\u3002<\/li>\n<li><strong>KPI\u9023\u52d5\u306e\u52d5\u6a5f\u4ed8\u3051\uff1a<\/strong>KPI\u9054\u6210\u5ea6\u3092\u5f93\u696d\u54e1\u306e\u8a55\u4fa1\u3084\u5831\u916c\u306b\u9023\u52d5\u3055\u305b\u308b\u3053\u3068\u3067\u3001<strong>\u9867\u5ba2\u4e2d\u5fc3<\/strong>\u306e\u884c\u52d5\u3092\u3088\u308a\u4e00\u5c64\u4fc3\u9032\u3057\u307e\u3059\u3002<\/li>\n<\/ol>\n<\/ul>\n<h3>2. \u5e02\u5834\u306e\u5909\u5316\u306b\u5bfe\u5fdc\u3059\u308b\u7d99\u7d9a\u7684\u6539\u5584\u3068\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3<\/h3>\n<p>\u73fe\u4ee3\u793e\u4f1a\u306f\u5909\u5316\u306e\u30b9\u30d4\u30fc\u30c9\u304c\u901f\u304f\u3001\u304a\u5ba2\u69d8\u306e\u4fa1\u5024\u89b3\u3082\u591a\u69d8\u5316\u3057\u3066\u3044\u307e\u3059\u3002\u5e38\u306b\u30a2\u30f3\u30c6\u30ca\u3092\u5f35\u308a\u3001<strong>\u7d4c\u55b6\u6226\u7565<\/strong>\u3092\u9032\u5316\u3055\u305b\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002<\/p>\n<h4>2.1. \u5e02\u5834\u30c8\u30ec\u30f3\u30c9\u3068\u7af6\u5408\u306e\u52d5\u5411\u5206\u6790<\/h4>\n<p>\u81ea\u793e\u3092\u53d6\u308a\u5dfb\u304f\u5916\u90e8\u74b0\u5883\u3092\u5e38\u306b\u628a\u63e1\u3057\u3001\u67d4\u8edf\u306b\u5bfe\u5fdc\u3059\u308b\u80fd\u529b\u3092\u990a\u3044\u307e\u3059\u3002<\/p>\n<ul>\n<li><strong>\u5177\u4f53\u7684\u306a\u624b\u9806\uff1a<\/strong><\/li>\n<ol>\n<li><strong>\u696d\u754c\u60c5\u5831\u306e\u53ce\u96c6\uff1a<\/strong>\u4f4f\u5b85\u696d\u754c\u8a8c\u3001\u5c02\u9580Web\u30b5\u30a4\u30c8\u3001\u5c55\u793a\u4f1a\u3001\u30bb\u30df\u30ca\u30fc\u306a\u3069\u3092\u901a\u3058\u3066\u3001\u6700\u65b0\u306e\u30c8\u30ec\u30f3\u30c9\uff08ZEH\u4f4f\u5b85\u3001IoT\u4f4f\u5b85\u3001\u591a\u62e0\u70b9\u5c45\u4f4f\u306a\u3069\uff09\u3084\u6cd5\u6539\u6b63\u306b\u95a2\u3059\u308b\u60c5\u5831\u3092\u53ce\u96c6\u3057\u307e\u3059\u3002<\/li>\n<li><strong>\u7af6\u5408\u4ed6\u793e\u306e\u8abf\u67fb\uff1a<\/strong>\u7af6\u5408\u4ed6\u793e\u306eWeb\u30b5\u30a4\u30c8\u3001SNS\u3001\u5e83\u544a\u3001\u898b\u5b66\u4f1a\u306a\u3069\u3092\u5b9a\u671f\u7684\u306b\u30c1\u30a7\u30c3\u30af\u3057\u3001\u5546\u54c1\u30fb\u30b5\u30fc\u30d3\u30b9\u3001\u4fa1\u683c\u5e2f\u3001\u8a34\u6c42\u30dd\u30a4\u30f3\u30c8\u306a\u3069\u306e\u5909\u5316\u3092\u628a\u63e1\u3057\u307e\u3059\u3002<\/li>\n<li><strong>\u9867\u5ba2\u30cb\u30fc\u30ba\u306e\u5909\u5316\u4e88\u6e2c\uff1a<\/strong>\u793e\u4f1a\u60c5\u52e2\u306e\u5909\u5316\uff08\u5c11\u5b50\u9ad8\u9f62\u5316\u3001\u5171\u50cd\u304d\u4e16\u5e2f\u5897\u52a0\u3001\u74b0\u5883\u610f\u8b58\u306e\u9ad8\u307e\u308a\u306a\u3069\uff09\u304c\u9867\u5ba2\u306e\u5bb6\u3065\u304f\u308a\u306b\u3069\u306e\u3088\u3046\u306a\u5f71\u97ff\u3092\u4e0e\u3048\u308b\u304b\u3092\u4e88\u6e2c\u3057\u3001\u5148\u624b\u3092\u6253\u3061\u307e\u3059\u3002<\/li>\n<li><strong>SWOT\u5206\u6790\u306e\u5b9f\u65bd\uff1a<\/strong>\u81ea\u793e\u306e\u5f37\u307f\uff08Strength\uff09\u3001\u5f31\u307f\uff08Weakness\uff09\u3001\u6a5f\u4f1a\uff08Opportunity\uff09\u3001\u8105\u5a01\uff08Threat\uff09\u3092\u5b9a\u671f\u7684\u306b\u5206\u6790\u3057\u3001<strong>\u7d4c\u55b6\u6226\u7565<\/strong>\u306e\u898b\u76f4\u3057\u306b\u6d3b\u7528\u3057\u307e\u3059\u3002<\/li>\n<\/ol>\n<\/ul>\n<h4>2.2. \u65b0\u6280\u8853\u306e\u5c0e\u5165\u3068\u30b5\u30fc\u30d3\u30b9\u6539\u5584<\/h4>\n<p>\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u306e\u9032\u5316\u306f\u3001\u5de5\u52d9\u5e97\u306e\u696d\u52d9\u52b9\u7387\u5316\u3084\u9867\u5ba2\u4f53\u9a13\u5411\u4e0a\u306b\u5927\u304d\u304f\u8ca2\u732e\u3057\u307e\u3059\u3002<\/p>\n<ul>\n<li><strong>\u5177\u4f53\u7684\u306a\u624b\u9806\uff1a<\/strong><\/li>\n<ol>\n<li><strong>\u8a2d\u8a08\u30fb\u65bd\u5de5\u52b9\u7387\u5316\u30c4\u30fc\u30eb\u306e\u6d3b\u7528\uff1a<\/strong>BIM\/CAD\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3001\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u7ba1\u7406\u30c4\u30fc\u30eb\u3001\u30c9\u30ed\u30fc\u30f3\u306b\u3088\u308b\u73fe\u5834\u64ae\u5f71\u3001AR\/VR\u306b\u3088\u308b\u4eee\u60f3\u73fe\u5b9f\u5185\u89a7\u306a\u3069\u3001\u6700\u65b0\u6280\u8853\u3092\u7a4d\u6975\u7684\u306b\u691c\u8a0e\u30fb\u5c0e\u5165\u3057\u307e\u3059\u3002<\/li>\n<li><strong>\u30b9\u30de\u30fc\u30c8\u30db\u30fc\u30e0\u6280\u8853\u306e\u63d0\u6848\uff1a<\/strong>IoT\u30c7\u30d0\u30a4\u30b9\u3092\u6d3b\u7528\u3057\u305f\u30b9\u30de\u30fc\u30c8\u30db\u30fc\u30e0\u5316\u3001AI\u30b9\u30d4\u30fc\u30ab\u30fc\u3068\u306e\u9023\u643a\u306a\u3069\u3001\u304a\u5ba2\u69d8\u306e\u5feb\u9069\u306a\u66ae\u3089\u3057\u3092\u30b5\u30dd\u30fc\u30c8\u3059\u308b\u63d0\u6848\u3092\u5f37\u5316\u3057\u307e\u3059\u3002<\/li>\n<li><strong>\u30aa\u30f3\u30e9\u30a4\u30f3\u30c4\u30fc\u30eb\u306e\u6d3b\u7528\uff1a<\/strong>\u30aa\u30f3\u30e9\u30a4\u30f3\u3067\u306e\u6253\u3061\u5408\u308f\u305b\u3001\u5951\u7d04\u3001\u9032\u6357\u5831\u544a\u306a\u3069\u3001\u304a\u5ba2\u69d8\u306e\u5229\u4fbf\u6027\u3092\u9ad8\u3081\u308b\u30c7\u30b8\u30bf\u30eb\u30b5\u30fc\u30d3\u30b9\u306e\u5c0e\u5165\u3092\u9032\u3081\u307e\u3059\u3002<\/li>\n<li><strong>\u7d99\u7d9a\u7684\u306a\u5f93\u696d\u54e1\u6559\u80b2\uff1a<\/strong>\u65b0\u3057\u3044\u6280\u8853\u3084\u30c4\u30fc\u30eb\u3092\u5c0e\u5165\u3059\u308b\u969b\u306f\u3001\u5fc5\u305a\u5f93\u696d\u54e1\u3078\u306e\u7814\u4fee\u3092\u884c\u3044\u3001\u30b9\u30e0\u30fc\u30ba\u306a\u79fb\u884c\u3068\u6d3b\u7528\u3092\u4fc3\u3057\u307e\u3059\u3002<\/li>\n<\/ol>\n<\/ul>\n<p><strong>Q: \u65b0\u6280\u8853\u3092\u5c0e\u5165\u3059\u308b\u30e1\u30ea\u30c3\u30c8\u3068\u30c7\u30e1\u30ea\u30c3\u30c8\u306f\u4f55\u3067\u3059\u304b\uff1f<\/strong><br \/>\nA: \u30e1\u30ea\u30c3\u30c8\u306f\u3001\u696d\u52d9\u52b9\u7387\u5316\u3001\u9867\u5ba2\u4f53\u9a13\u5411\u4e0a\u3001\u7af6\u5408\u3068\u306e\u5dee\u5225\u5316\u3001\u63a1\u7528\u7af6\u4e89\u529b\u5411\u4e0a\u306a\u3069\u591a\u5c90\u306b\u308f\u305f\u308a\u307e\u3059\u3002\u30c7\u30e1\u30ea\u30c3\u30c8\u3068\u3057\u3066\u306f\u3001\u521d\u671f\u6295\u8cc7\u3001\u7fd2\u719f\u307e\u3067\u306e\u6642\u9593\u3001\u4fdd\u5b88\u30b3\u30b9\u30c8\u306a\u3069\u304c\u6319\u3052\u3089\u308c\u307e\u3059\u3002\u8cbb\u7528\u5bfe\u52b9\u679c\u3092\u614e\u91cd\u306b\u898b\u6975\u3081\u3001\u81ea\u793e\u306e<strong>\u7d4c\u55b6\u6226\u7565<\/strong>\u3068\u5408\u81f4\u3059\u308b\u3082\u306e\u3092\u9078\u629e\u3059\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002<\/p>\n<h3>3. \u30ea\u30fc\u30c0\u30fc\u30b7\u30c3\u30d7\u3068\u7d44\u7e54\u6587\u5316\u306e\u91b8\u6210<\/h3>\n<p><strong>\u9867\u5ba2\u4e2d\u5fc3<\/strong>\u306e<strong>\u7d4c\u55b6\u6226\u7565<\/strong>\u3092\u7d44\u7e54\u5168\u4f53\u3067\u63a8\u9032\u3059\u308b\u306b\u306f\u3001\u7d4c\u55b6\u8005\u306e\u5f37\u529b\u306a\u30ea\u30fc\u30c0\u30fc\u30b7\u30c3\u30d7\u3068\u3001\u305d\u308c\u3092\u652f\u3048\u308b\u4f01\u696d\u6587\u5316\u304c\u4e0d\u53ef\u6b20\u3067\u3059\u3002<\/p>\n<h4>3.1. \u7d4c\u55b6\u8005\u81ea\u8eab\u304c\u9867\u5ba2\u4e2d\u5fc3\u306e\u65d7\u632f\u308a\u5f79\u3068\u306a\u308b<\/h4>\n<p>\u7d4c\u55b6\u8005\u81ea\u8eab\u304c<strong>\u9867\u5ba2\u4e2d\u5fc3<\/strong>\u4e3b\u7fa9\u3092\u6df1\u304f\u7406\u89e3\u3057\u3001\u305d\u306e\u91cd\u8981\u6027\u3092\u5168\u5f93\u696d\u54e1\u306b\u793a\u3057\u7d9a\u3051\u308b\u3053\u3068\u304c\u3001\u6587\u5316\u3068\u3057\u3066\u5b9a\u7740\u3055\u305b\u308b\u4e0a\u3067\u6700\u3082\u91cd\u8981\u3067\u3059\u3002<\/p>\n<ul>\n<li><strong>\u5177\u4f53\u7684\u306a\u624b\u9806\uff1a<\/strong><\/li>\n<ol>\n<li><strong>\u30d3\u30b8\u30e7\u30f3\u306e\u660e\u78ba\u306a\u767a\u4fe1\uff1a<\/strong>\u300c\u304a\u5ba2\u69d8\u306e\u5e78\u305b\u306e\u305f\u3081\u306b\u300d\u3068\u3044\u3046\u5171\u901a\u306e\u76ee\u6a19\u3092\u8a00\u8449\u306b\u3057\u3001\u7e70\u308a\u8fd4\u3057\u5f93\u696d\u54e1\u306b\u4f1d\u3048\u307e\u3059\u3002<\/li>\n<li><strong>\u7387\u5148\u5782\u7bc4\uff1a<\/strong>\u7d4c\u55b6\u8005\u81ea\u8eab\u304c\u304a\u5ba2\u69d8\u306e\u58f0\u306b\u8033\u3092\u50be\u3051\u3001\u73fe\u5834\u3092\u8a2a\u308c\u3001\u7a4d\u6975\u7684\u306b\u9867\u5ba2\u6e80\u8db3\u5ea6\u5411\u4e0a\u306b\u5411\u3051\u305f\u884c\u52d5\u3092\u793a\u3057\u307e\u3059\u3002<\/li>\n<li><strong>\u5f93\u696d\u54e1\u306e\u610f\u898b\u5c0a\u91cd\uff1a<\/strong>\u304a\u5ba2\u69d8\u3068\u63a5\u3059\u308b\u6700\u524d\u7dda\u306e\u5f93\u696d\u54e1\u306e\u610f\u898b\u3084\u63d0\u6848\u3092\u771f\u646f\u306b\u53d7\u3051\u6b62\u3081\u3001\u8a55\u4fa1\u3057\u3001<strong>\u7d4c\u55b6\u6226\u7565<\/strong>\u306b\u53cd\u6620\u3055\u305b\u307e\u3059\u3002<\/li>\n<li><strong>\u6210\u529f\u4e8b\u4f8b\u306e\u5171\u6709\uff1a<\/strong><strong>\u9867\u5ba2\u4e2d\u5fc3<\/strong>\u306e\u30a2\u30d7\u30ed\u30fc\u30c1\u304c\u6210\u529f\u3057\u305f\u4e8b\u4f8b\u3092\u793e\u5185\u3067\u7a4d\u6975\u7684\u306b\u5171\u6709\u3057\u3001\u5f93\u696d\u54e1\u306e\u30e2\u30c1\u30d9\u30fc\u30b7\u30e7\u30f3\u5411\u4e0a\u3068\u5b66\u7fd2\u3092\u4fc3\u3057\u307e\u3059\u3002<\/li>\n<\/ol>\n<\/ul>\n<h4>3.2. \u7d44\u7e54\u5168\u4f53\u3067\u9867\u5ba2\u5fd7\u5411\u3092\u5171\u6709\u3059\u308b\u6587\u5316<\/h4>\n<p>\u90e8\u7f72\u3084\u5f79\u5272\u3092\u8d85\u3048\u3066\u3001\u3059\u3079\u3066\u306e\u5f93\u696d\u54e1\u304c\u304a\u5ba2\u69d8\u306e\u8996\u70b9\u3092\u6301\u3063\u3066\u696d\u52d9\u306b\u53d6\u308a\u7d44\u3080\u6587\u5316\u3092\u80b2\u307f\u307e\u3059\u3002<\/p>\n<ul>\n<li><strong>\u5177\u4f53\u7684\u306a\u624b\u9806\uff1a<\/strong><\/li>\n<ol>\n<li><strong>\u90e8\u7f72\u9593\u306e\u9023\u643a\u5f37\u5316\uff1a<\/strong>\u55b6\u696d\u3001\u8a2d\u8a08\u3001\u65bd\u5de5\u3001\u30a2\u30d5\u30bf\u30fc\u30b5\u30dd\u30fc\u30c8\u306a\u3069\u3001\u5404\u90e8\u7f72\u304c\u5bc6\u306b\u9023\u643a\u3057\u3001\u304a\u5ba2\u69d8\u306e\u60c5\u5831\u3092\u5171\u6709\u3059\u308b\u3053\u3068\u3067\u3001\u4e00\u8cab\u3057\u305f\u9867\u5ba2\u4f53\u9a13\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002<\/li>\n<li><strong>\u30aa\u30fc\u30d7\u30f3\u306a\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\uff1a<\/strong>\u9867\u5ba2\u304b\u3089\u306e\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\uff08\u826f\u3044\u70b9\u3082\u60aa\u3044\u70b9\u3082\uff09\u3092\u96a0\u3055\u305a\u793e\u5185\u3067\u5171\u6709\u3057\u3001\u5168\u54e1\u3067\u6539\u5584\u7b56\u3092\u8003\u3048\u308b\u6a5f\u4f1a\u3092\u8a2d\u3051\u307e\u3059\u3002<\/li>\n<li><strong>\u9867\u5ba2\u4e2d\u5fc3\u306e\u7406\u5ff5\u3092\u8a55\u4fa1\u306b\u7d44\u307f\u8fbc\u3080\uff1a<\/strong>\u5f93\u696d\u54e1\u306e\u8a55\u4fa1\u9805\u76ee\u306b\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u3078\u306e\u8ca2\u732e\u3084\u3001<strong>\u9867\u5ba2\u4e2d\u5fc3<\/strong>\u306e\u884c\u52d5\u304c\u3069\u306e\u7a0b\u5ea6\u53d6\u308c\u305f\u304b\u3092\u7d44\u307f\u5165\u308c\u308b\u3053\u3068\u3067\u3001\u610f\u8b58\u5411\u4e0a\u3092\u4fc3\u3057\u307e\u3059\u3002<\/li>\n<li><strong>\u7d99\u7d9a\u7684\u306a\u5b66\u7fd2\u306e\u6a5f\u4f1a\u63d0\u4f9b\uff1a<\/strong>\u9867\u5ba2\u5bfe\u5fdc\u30b9\u30ad\u30eb\u3001\u30c7\u30b6\u30a4\u30f3\u30c8\u30ec\u30f3\u30c9\u3001\u65b0\u6280\u8853\u306a\u3069\u3001\u5f93\u696d\u54e1\u304c\u5b66\u3073\u7d9a\u3051\u3089\u308c\u308b\u3088\u3046\u3001\u7814\u4fee\u3084\u8cc7\u683c\u53d6\u5f97\u652f\u63f4\u3092\u884c\u3044\u307e\u3059\u3002<\/li>\n<\/ol>\n<\/ul>\n<p><strong>Q: \u5fd9\u3057\u3044\u4e2d\u3067\u3001\u793e\u54e1\u306b\u9867\u5ba2\u4e2d\u5fc3\u306e\u610f\u8b58\u3092\u6301\u305f\u305b\u308b\u306b\u306f\u3069\u3046\u3059\u308c\u3070\u826f\u3044\u3067\u3059\u304b\uff1f<\/strong><br \/>\nA: \u65e5\u3005\u306e\u696d\u52d9\u3067\u512a\u5148\u9806\u4f4d\u304c\u4e0a\u304c\u308a\u3084\u3059\u3044\u300c\u58f2\u4e0a\u300d\u3084\u300c\u5de5\u671f\u300d\u3060\u3051\u3067\u306a\u304f\u3001\u300c\u9867\u5ba2\u6e80\u8db3\u300d\u3068\u3044\u3046\u8996\u70b9\u3092\u5e38\u306b\u610f\u8b58\u3055\u305b\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002\u307e\u305f\u3001\u9867\u5ba2\u304b\u3089\u306e\u611f\u8b1d\u306e\u58f0\u3084\u3001\u304a\u5ba2\u69d8\u304c\u559c\u3076\u9854\u3092\u76f4\u63a5\u898b\u305b\u308b\u6a5f\u4f1a\u3092\u4f5c\u308b\u3053\u3068\u3067\u3001\u50cd\u304f\u610f\u7fa9\u3092\u518d\u8a8d\u8b58\u3055\u305b\u3001\u81ea\u7136\u3068\u610f\u8b58\u304c\u5411\u4e0a\u3057\u307e\u3059\u3002<\/p>\n<h2 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